Job Description
Job Description
A high-performing Director of Operations is needed to support the growth and efficiency of a dynamic real estate organization. The Director of Operations will be the operational backbone of the company, ensuring that systems, processes, and team performance align with the company’s strategic goals. This leader will work directly with ownership, leadership, and agents to drive productivity, streamline operations, and create a best-in-class experience for both clients and internal stakeholders.
This role is ideal for individuals who thrive in fast-paced, growth-oriented environments and are passionate about operational excellence, leadership, and organizational health.
Compensation :
$75,000 - $85,000 + Bonus
Responsibilities : Primary Objectives :
- Oversee all day-to-day operations of the business and be very hands-on with the day-to-day financials
- Lead and manage administrative and operational staff
- Create, document, and implement scalable systems and procedures
- Own KPIs for productivity, profitability, and service standards
- Partner with the leadership team on strategy, forecasting, and business development
- Ensure the agent experience is efficient, professional, and consistent
Key Responsibilities :
Drive operational efficiency across all departments (agent services, marketing, compliance, accounting)Develop, refine, and manage office systems, workflows, and standard operating procedures (SOPs)Lead hiring, onboarding, training, and retention of key staff membersOversee financial operations, including budgeting, P&L oversight, vendor management, and reportingEnsure technology platforms are used to their full potential (CRM, project management, transaction coordination tools)Own project management for major initiatives and eventsServe as a key liaison between leadership and staff, fostering clear communication and accountabilityMonitor agent and team performance metrics and report to leadershipSupport compliance with brokerage standards, legal requirements, and best practicesCreate a culture of high performance, accountability, and collaborationQualifications :
The Ideal Candidate Will Have :
Real estate operation experience preferredBachelor’s Degree in Business, Finance, or related field (Master’s degree a plus)Experience leading / managing cross-functional projectsDemonstrated success in building systems and improving workflowsFinancial acumen and comfort with budgeting and reportingHigh emotional intelligence and strong interpersonal communication skillsProficiency in business tools like Google Workspace, QuickBooks, CRM platforms, and task / project management tools (e.g., Asana, Trello, Monday.com)Strong problem-solving skills and a proactive, solutions-oriented mindsetAbility to thrive in a fast-paced, high-growth, team-oriented environmentAbout Company
This group is a fast-growing real estate team in the Metro Detroit area, known for its commitment to excellence and exceeding expectations. If this sounds like you, reach out and apply today!