Quality Manager

Quality Manager

Location : Onsite, Time-based Flexible Schedule - Cincinnati, OH

About Us :

Join CREMER NORTH AMERICA - "Where Global Strength Fuels Local Succes"

Global Strength

CREMER OLEO, is the oleochemicals division of CREMER, family-owned enterprise, with headquarter based in Hamburg, Germany, dedicated to plant-based raw materials, from glycerin and fatty acids / alcohols to esters, MCT oils, soap base and bioethanol. We combine trading, distribution, contract manufacturing and end-to-end supply-chain services across key markets worldwide. Our customers include leading players in personal care, nutrition, health, and homecare.

About the Role :

As Quality Manager and a key member of the site leadership team, you'll lead a small team and serve as the primary point of contact for suppliers and customers on all quality matters. Reporting to the Total Quality Senior Manager, you'll drive quality assurance, control, and continuous improvement, ensuring our products consistently meet rigorous standards and client expectations. You'll have the opportunity to shape processes, collaborate across departments, and build strong customer relationships. Limited travel (under 10%) is required.

Role Key Responsibilities :

• Serve as the primary liaison for suppliers and customers regarding quality matters, including conducting investigations, implementing corrective actions, and providing formal communications.
• Assess new business opportunities to ensure standards align with customer expectations; collaborate to develop and refine processes when necessary.
• Ensure full compliance with all internal and external regulatory requirements at the site.
• Engage with vendors to uphold the quality of purchased components and address supplier-related issues.
• Lead the site's change management initiatives and provide expert guidance to support others' projects.
• Oversee significant nonconformance investigations and offer support to colleagues as required.

Role Key Requirements :

Role Personal Attributes

Compensation :

At CREMER, we offer a standout compensation package that includes competitive wages, comprehensive medical, dental, vision coverage, and a time-based flexible schedule. We also offer Annual Incentive Compensation (% is role-based), an employee annual bonus, 401(k) match, and an annual profit share with potential contributions up to 9%-because we believe in rewarding your impact and investing in your future.

We are an equal opportunity employer. Applicants are considered for positions without regard to sex, race, color, ancestry, religion, national origin, disability, age, marital status, disabled veteran or Vietnam era veteran status, genetic information, sexual orientation, pregnancy, including child birth or any related condition, gender identity or expression, citizenship, or any other characteristic protected by applicable state, federal or local laws.