Facility : Valleywise Comprehensive Health Center - Phoenix
Department : Registration - Phoenix
Schedule : Regular FT 40 Hours Per Week
Shifts : Days
Under the direction of the Manager Patient Access, this position registers patients while ensuring accurate and timely processing of all accounts including the obtaining and validating demographic information, insurance information, and processing of necessary paperwork for patient’s appointments.
This position obtains necessary verification insurance eligibility and collection of monies owed. Ensures AHCCCS verifications are processed on every self-pay or unverifiable payer source.
This position works with management and other staff to identify and resolve issues that threaten billing and reimbursement.
Salary Range : Hourly rate : $ - $
Education :
Requires a high school diploma or GED certificate.
Experience :
Requires one to two (1-2) years general clerical, customer service, or medical experience preferably in a healthcare environment involving data reconciliation.
Specialized Training :
None
Certification / Licensure :
Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety OR submit a completed Affidavit at time of hire.
Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for fingerprint clearance card.
Knowledge, Skills & Abilities :
- Must have the ability to travel to clinics throughout the system based on staffing needs.
- Requires excellent data entry skills including, 10-key by touch, and the ability to type 30 words per minute accurately.
- Basic Math Skills required.
- Must be able to demonstrate obtaining and validating demographic information to accurately and timely complete the patient’s medical record.
- Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation.
- Requires the ability to read, write and speak effectively in English.
- Critical thinking skills are strongly preferred.
- Must be able to handle multiple tasks simultaneously.
- Bilingual preferred.
Benefits
Medical Plans Dental Plans Vision Plan Flexible Spending Accounts Basic & Optional Life / AD&D Voluntary Short Term Disability Accident Insurance Critical Illness Insurance Employee Assistance Program Long Term Disability Retirement - ASRS Deferred Compensation - 457(b) Roth Supplemental Retirement - 401(A) Travel Reduction Program Wellness Program Personal Time Off & Extended Illness Bank MetLaw
Patient Appointment Services Specialist - Hem/Onc - Phoenix
To provide exceptional service, the Patient Appointment Services Specialist is required to navigate multiple systems simultaneously and is expected to be available or talking with patients and healthcare professionals 80 percent of the day, with the ability to service inquiries without consultation....
Patient Services Specialist (Front Office Receptionist)
As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience. Greeting patients and visitors warmly in person or by telephone. Checking patients in and out . R...
Medical Assistant/Patient Service Specialist
The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email. Rooms patients and prepare the patient for the provider's visit. Schedules patients' appointments and app...
Medical Assistant/Patient Service Specialist
The Medical Assistant I /Patient Service Specialist (PSS) I must maintain a professional, positive manner when talking with patients (and all customers) in-person or over the phone or via email. Rooms patients and prepare the patient for the provider's visit. Schedules patients' appointments and app...
Patient Service Specialist - Float
As a patient service specialist, you’ll manage both the patient side and business side of our center. This Patient Service Specialist position goes above and beyond the normal duties of a secretary or receptionist. Patient Service Speicalist - Float Position. The front desk is your station to be a p...
Bilingual Patient Services Specialist
As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience. Greeting patients and visitors warmly in person or by telephone. Checking patients in and out . R...
Patient Service Specialist (Float).
Under the direction of the Manager Patient Access, this position registers patients while ensuring accurate and timely processing of all accounts including the obtaining and validating demographic information, insurance information, and processing of necessary paperwork for patient’s appointments. R...
Patient Services Specialist
Interact with patients, family members, visitors, and members of the health care team; directs patient questions and/or complaints to appropriate department; keeps patients informed; maintain efficient patient flow during the check-in and check-out process; check in outside vendors. As a Patient Ser...
Patient Service Specialist
Under the direction of the Manager Patient Access, this position registers patients while ensuring accurate and timely processing of all accounts including the obtaining and validating demographic information, insurance information, and processing of necessary paperwork for patient’s appointments. R...
Patient Services Specialist Team Lead
As the Patient Services Specialist Team Lead, you'll assist the Clinic Manager in the supervision of front office staff, medical records, appointment scheduling, patient check-in/out, and ensuring quality of patient care. Maintains continuing education requirements for Certified Patient Service Spec...