Senior Director of Facilities

Senior Director Of Facilities

Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 50+ restaurants nationwide across two concepts : Le Pain Quotidien and Little Beet. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.

With a focus on building a company rooted in long-term success in an ever-changing and hyper-competitive industry, we are growing our team with excitement about the future and grounded in how to get there. Challenges and opportunities exist at every level, alongside truly incredible upside. Convive employees embody confidence in navigating change, building and leading growing teams, and supporting strategic execution in the hospitality space.

The Senior Director Of Facilities is a key leadership role responsible for overseeing all facilities management, development projects, and operational support across our restaurant footprint, commissary, and support centers. This role combines strategic vision, operational execution, and compliance oversight, ensuring optimal restaurant performance, long-term asset integrity, and alignment with the company's growth objectives.

This position requires a seasoned facilities and development professional with extensive experience in hospitality or restaurant operations, a proven ability to lead regional teams, and expertise in managing both capital and repair / maintenance programs at scale.

Key Responsibilities

Strategic Leadership & Development

Develop and implement a comprehensive facilities and development strategy aligned with company growth and operational objectives.

Collaborate with executive leadership to define and execute the long-term vision for restaurant operations, commissary, and support center facilities.

Oversee the full lifecycle of development projects, including site selection, design, construction, opening, and post-opening evaluation.

Ensure all projects meet quality, budget, and timeline expectations while maintaining operational excellence.

Lead capital improvement initiatives and preventive maintenance programs to optimize restaurant performance and long-term asset value.

Analyze maintenance trends and implement proactive solutions to minimize operational disruptions.

Operational Oversight & Facilities Management

Oversee daily operations of the regional facilities team, including facilities managers, coordinators, and technicians.

Serve as the subject matter expert on repairs, replacements, and maintenance of all FF&E, building systems (HVAC, electrical, plumbing), and mechanical equipment.

Plan, execute, and monitor capital projects, rollouts, and preventive maintenance programs across the region.

Manage budgets for facilities, repairs & maintenance (R&M), and capital projects, ensuring fiscal responsibility and cost optimization.

Maintain vendor relationships and negotiate contracts to secure high-quality and cost-effective services.

Ensure compliance with all local, state, and federal regulations, including health, safety, licensing, and labor codes.

Facilities Administration & Compliance

Administer and optimize the CMMS (Computerized Maintenance Management System) to track preventive maintenance, work orders, asset management, and vendor compliance.

Ensure seamless integration and communication between CMMS, accounting, and operations systems.

Track warranties, lease obligations, and recurring preventive maintenance services.

Maintain accurate documentation of all facilities activities, compliance records, and capital projects.

Provide regular reporting to leadership on capital spend, R&M performance, compliance status, and operational trends.

Support ongoing training and development for facilities staff and cross-functional teams on systems, processes, and SOPs.

Communication & Cross-Functional Collaboration

Act as the primary liaison with operations, landlords, property managers, and third-party vendors to resolve facility-related issues.

Provide timely updates and reports to leadership on facilities performance, capital projects, and regulatory compliance.

Partner with operations and support functions to plan and execute restaurant rollouts, remodels, and upgrades efficiently.

Build a culture of accountability, continuous improvement, and operational excellence within the facilities team.

Qualifications

7+ years of progressive facilities management and development experience in the restaurant or hospitality industry, including leadership of regional teams.

Demonstrated success managing multiple sites (50+ units preferred) with both operational and capital responsibilities.

Strong knowledge of restaurant building systems, equipment, HVAC, plumbing, and electrical systems.

Expertise in preventive maintenance programs, capital project management, and repair / replace analytics.

Proven ability to manage budgets, vendors, and national / regional service provider relationships.

Strong leadership, communication, and organizational skills with a results-driven approach.

Experience with CMMS platforms (e.g., Service Channel) and integration with corporate systems.

Ability to travel as needed to all of our facilities.

Benefits

Health, medical, dental, and vision benefits

Complimentary One Medical membership : holistic healthcare-primary care, onsite labs, emotional / mental health support

Managed time off

401k with up to 4% match after ninety (90) days of employment

Life insurance coverage fully paid by the company

Quarterly gift card able to be used at any of our brands

Monthly $127 transit stipend

Pre-tax commuter benefits

Company-contributed legal insurance coverage

Monthly cell phone reimbursement of $35

Company-contributed pet insurance

Team member discounts at all our brands

Discounted Citi Bike membership

Snacks and drinks at our office including a commercial-grade espresso machine and daily bread & pastries from Le Pain Quotidien

Summer Fridays

The annualized salary range for this position (plus a bonus) is : $170,000 - $185,000

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.