Executive Assistant / Office Manager
At Howden, we're reshaping the global insurance broker industry. With over 22,000 employees across 56 countries and ambitious plans to triple in size by 2030, we're launching our U.S. retail platform with the same entrepreneurial spirit that has driven our worldwide success. Join us to help shape the future.
As an Executive Assistant / Office Manager at Howden US, you'll provide high-level administrative and project support to senior executives, ensuring seamless operations and enabling leadership to focus on strategic priorities. Expect to :
- Manage complex calendars, coordinate meetings, and arrange domestic / international travel.
- Prepare board papers, presentations, and executive communications.
- Liaise with internal teams and external partners to facilitate projects and initiatives.
- Oversee day-to-day office operations, including vendor management, supply ordering, and facilities coordination to maintain an efficient and professional work environment.
- Implement and maintain office procedures and systems, driving efficiency and supporting organizational goals.
- Maintain accurate records in CRM and agency management systems (e.g., EPIC, AMS360).
- Monitor market trends and regulatory changes to proactively support executive decision-making.
- Participate in leadership meetings, presentations, and strategy sessions.
- Support cross-functional initiatives including process improvement, training, and thought leadership.
- Handle confidential information with discretion and professionalism.
Skills and experience that will lead to success :
3+ years of experience as an Executive Assistant, Administrative Assistant, Personal Assistant, or Office Manager (insurance or consultancy sector experience preferred).Strong organizational, communication, and relationship management skills.Proficiency in CRM and agency management systems.Ability to manage competing priorities and produce accurate documentation under tight deadlines.Collaborative mindsetcomfortable working with executives, internal teams, and external partners.Entrepreneurial spirit and a passion for supporting leadership.A career that you define. At Howden, we value diversity there is no one Howden type. We're looking for individuals who share the same values as us :
Our successes have all come from someone brave enough to try something new.We support each other in the small everyday moments and the bigger challenges.We are determined to make a positive difference at work and beyond.We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.