ServiceNow Solutions Architect

Role / Title : ServiceNow Solutions Architect

Location : Remote

Duration : 6+ Months

Pay rate : $110-$140 per hour on W2

Project Description :

Join the Digital Transformation Group (DTG) as a ServiceNow Solutions Architect to drive the enterprise-wide design and delivery of our ServiceNow platform. You will provide strategic technical leadership, ensuring all solutions across IT Service Management (ITSM), Customer Service Management (CSM), and other key modules are scalable, integrated, and aligned with core business objectives. This is an opportunity to act as the chief technical advisor, partnering with Product Owners and Enterprise Architects to maximize platform performance and business value.

Key Responsibilities :

• Architect enterprise-grade platform solutions by translating complex business requirements from Product Owners into sustainable, scalable, and high-performing technical designs across our core ServiceNow modules (e.g., ITSM, HRSD, CSM, FSM).
• Establish and govern architectural standards and best practices for the ServiceNow platform, partnering with other DTG Architects to ensure security, future-proofing, and alignment with the overall enterprise roadmap.
• Drive platform value realization by continuously evaluating new ServiceNow features, integrations, and process improvements, presenting clear recommendations to senior stakeholders and implementing them with delivery teams.
• Lead technical quality and integrity by conducting comprehensive design reviews, guiding delivery teams on complex integration patterns and data models, and championing technical debt reduction efforts in partnership with the Platform Architect.
• Serve as a trusted technical advisor and mentor to solution delivery teams, fostering technical excellence and ensuring that design decisions effectively balance speed of delivery with long-term platform health and maintainability.

Required Qualifications :

About AgreeYa :

AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at www.agreeya.com for more information.

Equal Opportunity :

AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at www.agreeya.com / career-culture to learn about our Career & Culture.