ADC Site Manager
The ADC Site Manager leads the Area Distribution Center operations activities, including warehousing, distribution, transportation, customer quality, repairing rental equipment, oxygen filling, and product inventory accuracy, in a manner consistent with achieving the Supply Chain team's strategic goals.
The anticipated salary range for this position is $70,000- $90,000. (Annual) The actual compensation offered may vary based on job related factors such as experience, skills, education and location.
Shift : M-F- 7am-4pm
Essential Duties and Responsibilities
- Directs all Distribution and Delivery Operations activities and teammates in the Area Distribution Center (ADC).
- Leads the achievement of ADC in key performance indicators related to safety, quality, productivity, employee retention, and financial metrics.
- Lead Lean Daily Management and multi-tier cross-function huddles.
- Enforces ADC adherence to company-developed SOPs / Work instructions for functions. Owns policies and procedures, follows review and update schedule.
- Responsible to ensure the dedicated carrier achieves on time and in full delivery and address issues / close gaps.
- Responsible for liaising with all suppliers, vendors and partners.
- Manage facility maintenance and upkeep, working directly with real estate and other maintenance groups, as needed.
- Manage environmental strategies and responsibilities.
- Create and develop organizational short- and long-term sustainability strategies.
- Coordinate and implement emergency response plans, teams, and crisis management.
ADC Finances
Responsible for ADC cost center budgets, Financial profit and loss outcomes, transportation spend, and Inventory value and variances (gains and losses).Reviews and approves appropriate ADC expenses from Supervisors.Responsible for capex spend and makes capital recommendations where applicable.Monitors and controls costs and headcounts, optimizing resource utilization.Team Management
Supervise and support all operational team(s), ensuring the health and safety of all teammates.Responsible for hiring, coaching, performance appraisal, and disciplining subordinate staff.Foster a culture according to IDEAL Values, teamwork, and continuous improvement.Oversees ADC functions' succession planning, identifying, attracting, developing, coaching, and retaining talent.Provide proactive feedback to Warehouse / Transfill and Repair supervisors, initiating management coaching, supervisory performance feedback, teammate performance feedback, and corrective actions where needed.Champions the Leadership Accountabilities, Skills Matrix, and Supply Chain Operating System (Employee of Choice, Lean Assessment, and Lean initiatives).Ensure training of all teammates. (i.e. Following proper protocols according to manufacturer guidelines, standard operating procedures (SOPs), and conduct training sessions to enhance team skills in diagnostics, repairs, distribution, warehousing best practices, transportation, and safety procedures.)Ensures that all Human Resources, Regulatory, Joint Commission, FDA, and Legal training is completed on time and that all internal and external policies are understood and adhered to.Customer Satisfaction & Communication
Manage all customer service for the ADC, addressing issues related to service quality, product quality, pick, pack, shipping requirements, and deliveries.Coordinate with the Branch operations team, Branch Leadership and Supply Chain partners as necessary.Works with Distribution leadership to develop and execute initiatives to improve systems, processes, metrics that drive financial performance and strategic goals.Process & Continuous Improvement :
Optimize efficiency, identify and implement process improvements to streamline operations, reduce waste, and adopt best practices.Lead and facilitate Lean activities, such as Gemba walks, 5S, waste identification, root cause analysis, visual management, process improvement, etc. Share best practices with peers and teammates within the facility and support continuous improvement.Monitors and reports on the performance of ADC functions, implementing root cause analysis to consistently work towards improving teammate relations, customer quality, and operational efficiency.Conduct Kaizen events.Safety & Maintenance :
Leads the safety program and safety committee functions, including weekly and monthly safety checks, safety audits, and promotes a safe and healthy work environment throughout the facilityEnforce workplace safety procedures, polices, protocols, and quality measures.Responsible for facility and equipment maintenance. Ensure all filling equipment, repair equipment, storage tanks, racking, material handling equipment, tools and safety systems are well-maintained and properly used.Investigate safety incidents, injury, property damage, equipment failures and implement corrective actions timely.Inventory Management :
Responsible for tracking inventory movement, including timely ordering and receiving, track and monitor inventory levels, and ensure proper accounting, safe handling, accurate storage and distribution of repair materials.Manage purchase orders, ensuring timely procurement of goods.Maintain safe, clean, and organized storage areas by ensuring proper labeling, categorization, and placement of inventoryResponsible for implementing and adopting practices for accurate inventory by performing regular stock checks, audits, reconciliations, while following regular Cycle Count, PI timelines, and processes.Identify and report discrepancies, losses, or damaged goods.Implement security measures to prevent theft, damage, or loss of inventory.Maintain documentation for audits and compliance reviews.Minimum Required Qualifications
Bachelor's Degree (Preferred but not always required)5+ years in warehouse, logistics, or supply chain managementPrevious management or supervisory experience in a warehouse or distribution centerExperience with inventory management systems (WMS), SAP software, and safety complianceStrong understanding of shipping / receiving, order fulfillment, and logistics coordinationSkills, Knowledge and Abilities
Build Connections : Problem-solve and influence across teams, project a one-company mindset, connect others to Purpose and Company GoalsEmbrace Change : Inspire a growth mindset and leverage change as a catalyst for growing the company.Grow Self and Others : Enable and empower growth in yourself and others.Be an Inclusive Leader : Respect and value differences to create an environment for teammates to reach their greatest potential.Deliver Results Today, prepare for the Future : Take ownership, acting with speed and agility to drive results today while staying focused and preparing for evolving market needs and opportunities.Customer / Patient-Focused : Invest time and energy to understand the customer's / patients' objectives, then tie all activities directly to the achievement of those objectives.Effective Communicator : Writes and speaks clearly, concisely, and transparently with business teammates.Strong Leadership : Passion and energy for health and well-being is deeply founded in the desire to help others and to be a positive and inspiring role model. Team management skills with proven experience in operations. Requires minimal supervision, thrives as a self-starter who proactively senses and responds to problems and opportunities.Proficiency in software skills (i.e., Microsoft Office Suite, computer programs / applications, developing and interpreting spreadsheets, and inventory software.)Intermediate level mathematical proficiencyLanguage Skills
English (reading, writing, verbal)Physical Demands
Work Environment : The role may require occasional evening or weekend shifts. This role is 100% onsite required. No remote or hybrid work option.
Physical Demands : This is an active position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also requires occasional lifting, carrying, walking, climbing, kneeling, bending / stooping, twisting, pulling / pushing, walking, bending, stooping, and reaching above the shoulder. This position also may require the occasional lifting of equipment up to 50 lbs.