Office Construction Coordinator

Construction Assistant Coordinator

Do you love helping people through difficult situations? Then don't miss your chance to join our team as a new Construction Assistant Coordinator. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage "Like it never even happened"!

Our franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you'll thrive in this work environment.

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Perform all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs. Create preliminary estimates and job file backup. Perform general office duties, such as drafting correspondence, filing, and creating reports.

Responsibilities:

1. Monitor job file status and job file audit status
2. Monitor and ensure client requirements are followed
3. Review and validate initial field documentation
4. Assist Project Managers daily operations
5. Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process
6. Maintain internal and external communications
7. Complete and review job file documentation for final upload and the audit process
8. Perform job close-out

Qualifications:

• 1+ year(s) of administrative or office-related experience and business experience but will train the right person.
• Experience in the construction and restoration or insurance/service industry is a plus.
• Experience with writing estimates, job file processes, and quality assurance, a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e. Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software
• Minimum of HSD/GED, Associates/bachelor's degree preferred
• Ability to successfully complete a background check subject to applicable law