Director - Operations - Cardiology

Job Description

The Director - Operations is responsible for establishing a positive working relationship with the leadership team to encourage growth, efficient patient care processes, and quality clinical outcomes. In addition, develop and promote a work culture that reflects the heart and vascular institute's vision of a patient focused, professional environment. The director has responsibility for overall service line management and operations, cardiovascular quality & process improvement efforts, the ECMO Program, cardiothoracic surgery sub-service line, and perfusion / autotransfusion departments.

Responsibilities

• Responsible for ensuring that the Physicians and APPs have the information and resources needed to provide excellent patient care and customer service and to build their practice panel.
• Responsible for ensuring the practice leadership receives adequate training in all areas of practice management and is available as needed for support and problem solving.
• Monitors key processes to ensure continuous improvement.
• Responsible for ensuring practice compliance with state and federal regulations by ensuring that all staff and providers are adequately informed and trained.
• Meets regularly with physicians and APPs to review their financial, quality, and customer service information.
• Ensure that providers and staff understand and follow all company policies, procedures and compliance standards.
• Collaborates and partners with support departments (i.e., Human Resources, Central Billing Office, IT, etc.) to meet organizational goals and to ensure excellent support services for the physician practices.
• Supports practice managers in assessing staffing needs and filling openings with the best candidates.
• Participates in annual budget development and works to achieve budget goals.
• Maintains a regular presence in assigned practices through regular rounding.
• Attains all agreed to goals and objectives within specified time frames, as part of the organization's overall mission.
• Is responsible for department's operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.
• Manage team members which include orientation, development and evaluation of personnel, and monitoring the provision of delivering quality services. Participates in the recruiting, interviewing and selecting of team members following policies, guidelines and applicable laws. Evaluates their performance relative to job goals and requirements. Provides coaching to staff, recommends in-service education programs, and ensures adherence to internal policies and standards.
• Is responsible for the fiscal management of department; assures proper utilization of organization's financial resources.
• Effectively communicates departmental, organization, and industry information to staff.
• Participates in appropriate professional organizations and to stay up to date on developments in healthcare policy at the national, state and local levels.

Qualifications

Minimum Education

Minimum Work Experience

Required Skills, Knowledge and Abilities

About Us

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida.

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law.