HR Business Partner

Job Description

Job Description

Job Summary

CHW is seeking an experienced and proactive HR Business Partner to support our growing multi-specialty healthcare organization, which includes OBGYN, Pediatrics, Primary Care, Aesthetics, and Corporate operations. The HRBP will serve as a strategic advisor and operational resource to managers and employees, driving key HR initiatives and ensuring alignment between business goals and HR practices. This individual will play a vital role in employee relations, talent management, compliance, and organizational development. This role will have a strong focus on recruiting, hiring, onboarding, and supporting employee success throughout the employee lifecycle.

Supervisory Responsibilities :

This position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the department.

Duties / Responsibilities :

• Serve as a trusted advisor to department leaders across all CHW divisions, providing guidance on employee relations, performance management, workforce planning, and organizational effectiveness.
• Deliver day-to-day performance management support to line managers, including coaching, counseling, career development, and corrective action guidance.
• Foster positive employee relations by working closely with managers and staff to improve workplace relationships, build morale, and increase productivity and retention.
• Conduct effective, thorough, and objective investigations to resolve complex employee relations issues.
• Hold regular (e.g., weekly) meetings with assigned business units to maintain alignment and proactively address HR matters.
• Analyze HR trends and metrics in collaboration with the HR team to develop targeted programs, solutions, and policies.
• Ensure compliance with federal, state, and local employment laws; partner with legal counsel as needed to mitigate risk.
• Provide interpretation and guidance on HR policies and procedures.
• Support organizational changes by advising on business unit restructures, workforce planning, and succession planning.
• Draft and manage employment terms for new hires, promotions, and internal transfers.
• Identify training and development needs across departments, including executive coaching opportunities.
• Participate in the evaluation and follow-up of training programs to ensure they meet learning objectives and operational goals.
• Administer health and welfare benefit plans, including reconciliation of benefit statements and conducting periodic audits.
• Process payroll and insurance documentation, ensuring accuracy and compliance with internal policies.
• Respond to employee inquiries and provide high-quality customer service on HR-related matters.
• Maintain accurate I-9 documentation and assist with background checks and onboarding tasks.
• Support recruitment activities by tracking candidate statuses, conducting follow-ups, and assisting with the hiring process.
• Assist with employee terminations, exit processes, and performance evaluation procedures.
• Perform other related duties as assigned to support the HR team and CHW's strategic objectives.

Required Skills / Abilities :

Excellent verbal and written communication skills.

Excellent interpersonal and customer service skills.

Excellent organizational skills and attention to detail.

Ability to build trust, influence stakeholders, and manage sensitive matters with discretion.

Strong working knowledge of employment laws and HR best practices

Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.

Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.

Excellent time management skills with a proven ability to meet deadlines.

Strong analytical and problem-solving skills.

Proficient with Microsoft Office Suite or related software.

Education and Experience :

Minimum of 4 years of experience resolving complex employee relations issues or, or 3 years of related experience and / or training; or an equivalent combination of education and experience.

Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.

Bachelor's degree preferred.

SHRM Certified Professional (SHRM-CP) or PHR / SPHR credential or ability to obtain certification within one year of employment

HR certification (PHR / SPHR or SHRM-CP / SCP) strongly preferred.

Physical Requirements :

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Benefits :

401(k) matching

Dental insurance

Employee assistance program

Health insurance

Paid time off

Uniform allowance

Vision insurance

Schedule :

8-hour shift

Monday to Friday

Experience :

HR Experience : 4 years (Preferred)

Medical terminology : 1 year (Preferred)

Computer skills : 1 year (Preferred)

Language :

English (Required)

Spanish (Preferred)

Work Location :

On location / CHW Business Units

Job Type :

Full-time

Medical specialties :

Ob / Gyn

Pediatrics

Family

Non-Profit

Aesthetics

Primary Care

Medical Billing