Custodial Operations Manager 2

Unit Description

Put your passion for people to work and make a real impact on customer satisfaction.

Sodexo is seeking an experienced Custodial Operations Manager 2 supporting our client, Norman Public School District. This position is located in Norman, just 20 minutes south of Oklahoma City, OK.

Our Sodexo Environmental Services / Custodial teams work to direct custodial operations at Schools / k-12 client locations, partnering with them to deliver innovative solutions.

These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of staff, as well as follow-through with action items that impact both client and student satisfaction.

At Sodexo, our clients and customers are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for schools is key to the full learning experience.

As an Environmental Services / Custodial Manager , you can take your career to new heights with Sodexo. You will implement Sodexo’s innovative programs to provide the best in facilities management services, creating an environment for healing, learning and conducting business operations.

This Manager will be responsible for execution and delivery of work order flow, custodial equipment inventory, coaching and training and customer satisfaction.

The ability to multitask and handle multiple priorities is essential for this role.

The successful candidate will :

• be responsible for driving client satisfaction scores;
• provide a clean and safe environment for students, visitors, and staff;
• works to ensure satisfaction in areas of housekeeping services, waste removal, and campus event set-up and tear-down;
• operate custodial equipment including but not limited to wet / dry vacuums, extractors, buffers, sprayers, auto scrubbers, and electric carts; and / or
• support a diverse and inclusive workforce.

Is this opportunity right for you? We are looking for candidates who :

• have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients in service and the technical execution of a housekeeping system;
• have experience driving customer service and / or guest satisfaction results;
• possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;
• are results and safety-driven;
• have in-depth knowledge of housekeeping systems and procedures;
• open to second shift schedule, typical start time is 1PM;
• can multi-task and set priorities;
• are proficient with computers and other technology;
• Preferred at least 3-5 years of Custodial Industry experience;
• 1 2 years of experience operating capable-size school district preferred; and / or
• Minimum of 2 years of supervisory or managerial experience.

Learn more about Norman School District at

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Not the job for you?

At Sodexo, we offer Environmental Service / Housekeeping positions in Health Care and Senior Living locations across the United States. .

Working for Sodexo : How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.

What We Offer

Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience.

While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.

Qualifications & Requirements

Basic Education Requirement - Associate's Degree or equivalent experience

Basic Management Experience - 2 years

Basic Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services

Sodexo is an EEO / AA / Minority / Female / Disability / Veteran employer.