Operations and Logistics Optimization Specialist (Troy)

Join DirectRx Pharmacy, recognized as one of the Top 100 Best Places to Work in Michigan. At DirectRx, we are committed to delivering reliable, patient-focused care supported by strong operations and logistics.

Position Overview

This role is responsible for advancing performance, logistics, and workflow across our national mail-order distribution model. The position focuses on monitoring operational metrics, refining daily workflows, and driving process improvements that ensure efficiency, scalability, and service quality.

Ideal candidates will bring advanced operational expertise and professional designations such as Lean Six Sigma, PMP, or related credentials, with a proven ability to lead process improvement initiatives in fast-paced environments.

Position Overview

This role is responsible for advancing performance, logistics, and workflow across our national mail-order distribution model. The position focuses on monitoring operational metrics, refining daily workflows, and driving process improvements that ensure efficiency, scalability, and service quality.

Ideal candidates will bring advanced operational expertise and professional designations such as Lean Six Sigma, PMP, or related credentials, with a proven ability to lead process improvement initiatives in fast-paced environments.

Major Duties and Responsibilities

• Collaborate with leadership on both strategic and day-to-day operational priorities.
• Monitor, analyze, and report on performance metrics (shipping volume, turnaround times, inventory accuracy).
• Optimize freight and logistics procedures to maximize cost savings.
• Oversee inventory planning, stock levels, and contingency strategies.
• Identify bottlenecks in workflows and lead cross-functional improvement projects.
• Apply Lean Six Sigma or similar methodologies to enhance processes.
• Maintain accurate documentation and ensure compliance with standards.
• Support the development of a reliable operational environment that enables growth.

Key Competencies

Education & Credentials