Alliances - Partner Account Senior Manager

Salesforce Alliances & Channels is the powerhouse behind one of the world’s most dynamic partner ecosystems. We help global consulting partners accelerate growth by combining deep industry expertise with cutting-edge strategy, technology, and execution. Our team works directly with C-suite leaders at the world’s largest GSIs to harness the power of the #1 AI CRM, turning data and AI insights into competitive advantage, market-shaping innovation, and client transformation at scale. Partner Account Managers are at the center of this mission—strategic leaders who align diverse stakeholders, drive AI-powered go-to-market solutions, and deliver measurable outcomes that fuel partner growth while helping Salesforce chart its course to $60B and beyond.

• PURPOSE AND OBJECTIVES
• The Salesforce Partner Management GSI team powers growth with the world’s largest Global Strategic Consulting Partners. We unlock new opportunities, accelerate pipeline, and drive adoption by bringing the full force of Salesforce’s data and AI innovation to market. As a Partner Account Manager, you will co-lead the strategic growth of our flagship Accenture Alliance across Canada and the United States—spanning every industry, cloud, and application. This role is about impact at scale : shaping joint strategy with C-suite leaders, driving differentiated go-to-market plays, and ensuring our partnership delivers measurable outcomes, faster innovation, and stronger client success.
• EXPECTATIONS AND TASKS
• Joint Growth Strategy
• Partner with the AMER Lead and Global Accenture GM to design and refine a joint growth strategy focused on capacity and skills investments, co-selling initiatives, industry and cloud accelerators, and co-marketing programs. Drive execution through alignment, influence, and hands-on contribution—rolling up your sleeves when needed.
• Business Model & AI Expertise
• Demonstrate a deep understanding of Salesforce’s evolving business model, the competitive landscape, and the transformative role of data and AI for Salesforce, our partners, and our customers.
• Market Engagement
• Activate Accenture’s sales plays, product innovations, marketing initiatives, and industry assets to engage target markets. Collaborate with Salesforce OU leadership, enablement, marketing, industry, and field sales teams to drive measurable impact.
• Stakeholder Collaboration
• Foster alignment across internal and partner communities. Share best practices, successes, and lessons learned to scale initiatives. Partner effectively with Executives, Sales, Partner Sales, Partner Success, Marketing, Product, Legal, and Operations teams.
• Team Leadership
• Inspire and lead Partner Sales teams, Partner Account Managers, Partner Success Managers, Partner Marketing Managers, Chiefs of Staff, and other key stakeholders to achieve targets and exceed key success outcomes (KSOs).
• Executive Communication
• Influence and engage executives with clarity and impact. Communicate with curiosity, challenge the status quo, and drive positive outcomes. Strong presentation skills—including storytelling, Google Slides, and data visualization—are essential.
• Business Reviews & Governance
• Lead Quarterly Business Reviews (QBRs) at the AMER and OU levels. Establish governance and interaction models aligned with the FY27 operating framework, ensuring seamless collaboration with OU Alliance teams and leadership.
• Reporting & Analytics
• Define and manage reporting requirements for internal and external stakeholders, ensuring insights are actionable and data-driven. Familiarity with the Salesforce platform and Tableau dashboards is highly valued.
• Escalation Management
• Proactively identify, navigate, and resolve partner and internal escalations with speed and precision.
• Problem-Solving & Adaptability
• Excel in high-ambiguity environments, using flexibility, creativity, and strategic thinking to reframe and resolve complex challenges.
• Additional Responsibilities
• This list is not exhaustive; responsibilities may evolve based on business needs.
• KEY QUALIFICATIONS
• Strong ability to translate technology into customer value propositions and industry-specific use cases.5+ years of experience in
• Data, AI, and CRM solutions
• , with deep knowledge of market trends, emerging technologies, and Salesforce innovations such as
• Agentforce360 and Data360
• Strong analytical, organizational, and program management skills.
• Uses
• data-driven insights and AI analytics
• to inform decisions, optimize investments, and drive measurable outcomes across cross-functional initiatives.When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and
• be your best
• , and our AI agents accelerate your impact so you can
• do your best
• . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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