- Hospice Intake Coordinator
- Full Time : Monday - Friday
- Overland Park, KS in Office
- Pay Range : $28 - $31 per hour
Phoenix Home Care & Hospice is a mission driven company. We are committed to supporting you throughout your journey, assisting you in overcoming the daily obstacles faced in the healthcare industry.
This position offers the right candidate a challenging opportunity for growth. The Hospice Intake Coordinator is responsible for managing and coordinating the care provided by our field staff members who work directly with clients in their homes.
The role requires high levels of organization, attention to detail, and the ability to multitask in a fast-paced and rewarding environment.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long-Term Disability
- Training & Development
Responsibilities
- Staffing
- Interacting with client families and field staff
- Troubleshooting problems and providing resolution
- Highly Organized & Detail Oriented
- Available to assist with admissions when needed.
- Heavy emphasis on collections.
- Represents the Financial Services Department in a professional and courteous manner.
- Generating and posting revenue on a weekly basis.
- Submitting claims and following up on denials with the payers.
- Communication with operations staff.
Requirements
- Active LPN license preferred or equivalent intake experience.
- Previous staffing, scheduling, and hospice experience is a plus.
- Must have a minimum basic knowledge of keyboarding, personal computers, and Microsoft Office (including MS Word, MS Excel, and MS Outlook).
- Must be strong in customer service.
- Must have strong phone etiquette with the ability to communicate well, both verbally and in writing.
- Must be reliable, have a great attitude, and possess a strong work-ethic.
- Must be detailed, accurate, organized and have the ability to multi-task.
- Minimum one (1) year experience in general office setting.
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