Digital Transformation & Operational Excellence Manager

COMPANY INFORMATION

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $45 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.

Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, improving patient diagnostics and therapies or growing efficiency in their laboratories, we are here to support them.

Our distributed team of more than 130,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon.

GROUP/DIVISION SUMMARY

The Drug Product Division (DPD), a business within the Pharma Services Group, operates as a Contract Development and Manufacturing Organization (CDMO) for large & specialty pharma and biotech companies. The business offers development services & commercial production of drugs, improving the life of millions of patients every day.

Discover Impactful Work:

The Local Site is responsible for the end-to-end delivery of digital initiatives at site level, enabling debottlenecking, productivity, quality, and COGS reduction through the Practical Process Improvement (PPI) business system and digital technologies.

The role translates local business problems into executable digital projects, coordinating cross-functional site teams from opportunity framing through deployment and value realization.

The Local Site Digital Transformation & Operational Excellence Manager owns execution, timeline, budget within the site envelope, risk management, and change management for assigned initiatives, ensuring that each use case is delivered safely, compliantly and with a verified financial impact aligned with the site AOP and the divisional PPI & Digital roadmap.

Day in the Life:

1. Site Digital Project Delivery

Manage the full lifecycle of assigned digital use cases at site
Translate site’s needs into clear project charters, scope, milestones, resource plans and success criteria, using PPI / Lean methods and standard divisional templates.
Build and maintain detailed project plans, project risk and issue management and status reports; escalate risks and issues to the Site PPI Lead and relevant stakeholders with clear mitigation plans.
Coordinate site, divisional, group stakeholders and if necessary external technological partners to ensure on-time, on-budget, in-full delivery.

2. Site Digital Roadmap & Portfolio Management

Support the Site PPI Lead and site leadership team in maintaining a prioritized, value-based digital use case pipeline aligned with site strategy, PPI savings targets, & the divisional roadmap.
Contribute to the definition of annual and multi-year digital plans for the site, including sequencing of initiatives, resource needs and key milestones.
Provide regular insight on capacity, constraints and dependencies across projects to support realistic planning and decision-making.

3. Business Case and Benefits Realization at Site

Develop robust site-level business cases for digital initiatives in partnership with the site PPI Lead, finance and process owners
Track impact using a bottom-up approach and align with the site PPI savings plan.
Define and monitor KPIs for each use case and ensure benefits are documented and signed off with Finance and owners.
Provide accurate, timely input to divisional digital/PPI dashboards and reviews.

4. Stakeholder Engagement, User Experience and Change Management

Act as the primary day-to-day contact at site for assigned digital initiatives, working closely with the Site PPI Lead, site leadership team and functional managers.
Lead change management activities at site: stakeholder mapping, communication and engagement plans, training plans, and adoption KPIs ( active users, usage frequency, compliance to new ways of working).
Ensure SOP / Work Instruction updates and training completion are in place before go-live; treat adoption as a delivery milestone