Manager of Account Management

About Tubi :

Boldly built for every fandom, Tubi is a free streaming service that entertains over 100 million monthly active users. Tubi offers the world's largest collection of Hollywood movies and TV shows, thousands of creator-led stories and hundreds of Tubi Originals made for the most passionate fans. Headquartered in San Francisco and founded in 2014, Tubi is part of Tubi Media Group, a division of Fox Corporation.

About the Role :

We are looking for a dynamic and strategic thinking manager of our Client Services team in the New York office. Reporting to the Director of Account Management, this person will be responsible for working closely with the account management team to enhance their client work in providing best in class service across a list of Fortune 500 clients. The Manager of Account Management will focus on the day to day success of the team by providing support, guidance, and expertise to the team's activities.

This role is a hybrid role based out of the New York office. You must be willing to travel to our New York office four days / week.

What You'll Do :

• Lead the day-to-day management of the East Coast Account Management team, fostering a culture of excellence, accountability, and collaboration.
• Coach and develop Account Managers and Specialists through regular feedback, 1 : 1s, and performance reviews-empowering them to deliver best-in-class client service.
• Partner closely with Account Executives and Sales Leadership to align on revenue goals, client needs, and strategic opportunities across a portfolio of Fortune 500 clients.
• Gain a deep understanding of each Account Manager's book of business; balance workloads and optimize team resourcing to ensure efficiency and coverage.
• Oversee flawless campaign execution, including pacing, delivery, troubleshooting, and billing accuracy, while maintaining operational and process excellence.
• Collaborate cross-functionally with Sales, Ad Operations, Media Strategy, and Product teams to resolve delivery issues, improve workflows, and roll out new tools or ad formats.
• Build and maintain strong client relationships-joining key calls for escalations or strategic updates and identifying opportunities for upsell or optimization.
• Ensure team adoption of national initiatives, new products, and client-facing programs in partnership with the Director of Account Management.
• Lead onboarding and training for new hires in the New York office, ensuring consistent understanding of process standards and service expectations.
• Monitor key success metrics such as campaign performance, client satisfaction, team engagement, and SLA adherence to drive continuous improvement and business growth.

Your Background :

#LI-DNI

Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience, and location is listed annually below. This role is also eligible for an annual discretionary bonus, and various benefits including medical / dental / vision, insurance, a 401(k) plan, paid time off and other benefits in accordance with applicable plan documents.

High cost labor markets such as but not limited to Los Angeles, New York City, and San Francisco

$120,000-$143,000 USD

Tubi is a division of Fox Corporation, and the FOX Employee Benefits summarized here, covers the majority of all US employee benefits. The following distinctions below outline the differences between the Tubi and FOX benefits :

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.