Hospital Development Program Manager

Job Details Job Location

Central Montana - Missoula, MT

Position Type

Full Time

Salary Range

$66122.00 - $95904.00 Salary Description and Qualifications

The Hospital Development Program Manager is responsible for planning, implementing, and managing customized organ and tissue donation programs at assigned hospitals. This role provides support to ensure hospital and donor family experiences are consistent and the highest level of quality service and outcome is achieved. The ultimate accountability is to achieve and maintain high donation rates, implement identified key donation initiatives, support active case activity, build, and maintain key relationships and lead focused process improvement in all assigned hospitals.

ESSENTIAL JOB FUNCTIONS

Hospital Partner Responsibilities

• Establishes a strong working relationship with, and serves as a knowledgeable resource for hospital administrators, physicians, nurses, and other associated health care professionals.
• Collaborates with hospital partners to develop and maintain organ and tissue donation policies at assigned hospital accounts.
• Analyzes hospital accounts utilizing death record reviews, referral data, and potential donor statistics. From this analysis, develops customized plans for assigned hospitals including short- and long-term objectives and action plans.
• Identifies need for proactive or reactive process improvement to reduce or eliminate process based missed donation opportunities
• Presents data to administrative-level contacts and assures that best practices for donation process are followed.
• Provides direct support to hospitals and clinical staff during referrals and cases.
• Maintains and assists in establishing contractual relationships with assigned hospitals for tissue recovery services.
• Assesses relationship status with key hospital staff and professional partners and recommends strategies for growth in order to continuously grow donation culture and strengthen LCNW's relationship within each hospital account.
• Assists all hospital accounts with Joint Commission, CMS, FDA, DNV, state and federal laws and UNOS requirements related to organ and tissue donation. This includes providing direct support to assigned hospitals specific to need (including educational programs, nursing staff and physician training) and establishing and updating donation policies and procedures.
• Provides standard hospital development account management to specific unassigned hospitals to assist with leaves and vacancies.
• Maintains a regular presence at assigned hospital accounts to establish and enhance LCNW partnership with key units and contacts within the hospital.

Sales & Marketing Responsibilities

Professional Partner Responsibilities

Internal Partner Responsibilities

Supervision

Other Responsibilities

KNOWLEDGE, SKILLS, ABILITIES

BEHAVIORAL REQUIREMENTS

The employee in this position must uphold the core values of LifeCenter; these include :

We are trustworthy, reliable, respectful, and accountable.

We work in partnership with others, seeking to understand and be understood, and finding common ground and shared goals to build upon together.

We take personal responsibility and face challenges head-on.

Through professionalism and dedication, we honor our commitment to serve others and our obligation to be good stewards of the gift of life.

Physical Activities / Requirements

ANTICIPATED WEEKLY TIME COMMITMENT

This position may require work outside of regular business hours, including evenings and weekends, sometimes without advance notice.

EDUCATION, EXPERIENCE & JOB REQUIREMENTS

A Bachelor's degree from a four-year college or university

Master's degree preferred but not required

Relevant work experience can be considered as a substitution for academic requirements.

A minimum of two years' work experience in a health care environment or related field is strongly preferred.

A minimum of two years of demonstrated success in sales and marketing, customer service, and public speaking is strongly preferred.

Requires a valid driver's license and access to an insured automobile or the ability to arrive and depart from work and work-related functions at expected times.

Proof of COVID-19 vaccination, or applicable medical or religious exemption will be required as a condition of employment upon offer.

Benefits and Compensation

LifeCenter Northwest offers medical, dental, vision, basic life insurance, accidental death & dismemberment insurance, long-term disability insurance, and travel accident insurance. Employees have the option of enrolling in the following supplemental or voluntary plans : life insurance, short-term disability, accident insurance, hospital indemnity, critical illness coverage and pet insurance. Employees enrolled in our 403(b) program will receive an employer match of up to 7% after one year, employees are auto enrolled at 3% and may change their enrollment at any time. LifeCenter encourages all employees to find balance and well-being and provides all employees access to an Employee Assistance Program (EAP) and provides a quarterly Wellness Reimbursement. Employees enjoy paid holidays throughout the calendar year and earn 119 hours of PTO annually (to start) as well as Health Time Off hours that is earned 1 hour per 30 worked, paid living donor leave, two weeks paid jury duty leave after 6 months of service, and three weeks of paid parental leave after one year of service is complete. A comprehensive review of benefits can be foundathttps : / / lcnw.org / about / employment-opportunities /

The pay range for this role is provided above. Where a candidate's compensation falls within this range is based on several bona fide factors such as experience, tenure, and other specialized knowledge. LifeCenter Northwest is committed to providing its employees equitable and competitive compensation.

LifeCenter Northwest is proud to be an Equal Opportunity Employer.

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