Supplier Recovery Manager

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Position Summary

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission : 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Position Summary

The Supplier Recovery Manager (SRM) leads and coordinates corrective actions and recovery plans when suppliers fail to meet quality, delivery, cost, or compliance requirements. The SRM's focus is containment, root-cause resolution, supplier capability improvement, cost recovery, and restoring reliable supply while minimizing impact to production, customers and safety (especially critical in braking systems).

Position will directly report to the Division Supply Chain Manager and will interact with all levels of Division management. May supervise supplier recovery personnel and outside contract services.

Core activities / typical tasks

• Triage incoming supplier incidents and assign priority / severity.
• Run cross-functional recovery meetings and create action owners, timelines, and acceptance criteria.
• Facilitate supplier site visits and audits; perform capability studies (Cpk).
• Draft and negotiate SCARs, service level adjustments and contingency sourcing agreements.
• Prepare executive summaries for senior leadership, including cost and production impact.
• Must be willing to travel up to 75%.

Primary Responsibilities

Triage supplier incidents (delivery failure, quality escapes, lead-time slips, nonconformances), prioritize by business impact and safety risk.

Facilitate investigations (5-Why, Fishbone, FMEA) with supplier and internal stakeholders.

Create and manage recovery plans (expedites, alternate suppliers, temporary buys, rerouting) to restore supply as quickly as possible.

Implement supplier improvement plans, capability development, training, tooling / gauging support and onsite engineering assistance.

Capture and pursue cost recovery (credit, debit notes, price adjustments, make-good costs) with Finance and Legal.

Operate escalation cadence (daily standups during recovery, weekly status reviews, executive updates).

Maintain documentation for FAI / PPAP updates, lot / serial traceability, material certifications and regulatory records.

Track closure times, recurrence rates, supplier PPM, on-time delivery after recovery, and apply lessons learned across supply base.

Use SAP to record supplier nonconformances, returns, material dispositions, GR / IR impacts and PO changes.

Qualifications

Benefits and other information

Come join the Parker Aerospace Team! Our competitive package includes :

Drug-Free Workplace : In accordance with Parker's policies, all applicants will be subject to drug testing as a condition of employment. This position is subject to meeting U.S. export compliance and / or U.S Government contracting citizenship eligibility requirements.

Equal Employment Opportunity : Parker is an Equal Opportunity and Affirmative Action Employer. Employment decisions are based on job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. U.S. Citizenship or permanent residency may be required for certain positions per U.S. import / export regulations. (Minority / Female / Disability / Veteran / VEVRAA Federal Contractor) For more information : U.S. Equal Employment Opportunity Commission.

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