Case Documentation Specialist

A company is looking for a Case Documentation Specialist to manage case documentation and ensure compliance with specific rules and processes.

Key Responsibilities

Create and verify case details, ensuring correct context assignment for New York cases

Validate requests against NYC-specific requirements and follow up on missing information

Manage escalation queues and maintain logs for non-member cases

Required Qualifications

High School Diploma or equivalent

Experience in document control or case management

Familiarity with NYC-specific legal or compliance processes

Proficiency in handling sensitive information with confidentiality

Strong organizational skills and ability to manage multiple priorities