Ticketing Coordinator | Full-Time | Iowa State University

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Ticketing Coordinator

The full time Ticketing Coordinator role will be responsible for supporting the ticketing team through a high volume of events throughout the year. Dedication to completing daily tasks and taking a proactive approach on order requests will provide overall success to the team. This position reports to the General Manager.

This role pays an hourly rate of $18.00-$20.00.

Benefits for Full-Time roles : Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until December 26, 2025.

Responsibilities

• Process ticket orders for internal, promoter, and team needs for all Arena events and games.
• Assist management with hiring, scheduling, and supervision of part time box office staff.
• Assist with event building and maintenance on the Ticketmaster platform.
• Assist in the setup of Account Manager for all sales including Right-of-First-Refusal and member additionals.
• General administrative duties such as providing support to all part-time ticket representatives, organizing orders, and general office needs.
• Support at events on night of show as needed.
• Other duties assigned by management.

Qualifications

Qualifications

Working Conditions :

Strengthened by Our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.