Project Manager - Multifamily Real Estate

Job Description

Job Summary :

Under the direction of the COO & Principal, the Project Manager is responsible for helping implement new maintenance programs, leasing administration, capex project management, and SOP compliance enforcement. The ideal candidate will have a passion for Multifamily Real Estate project management and MUST have at least 3+ years working in multifamily property management. This person will play a pivotal part in supporting internal company process management and will also be responsible for helping roll-out new company initiatives.

• This individual will be administratively focused, with a high priority on organization, process management, and a passion for compliance and auditing. This position is 100% HQ based out of the corporate office in Richmond, VA.

Financial :

Maximize cash flow at the property by minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent

Ensure all data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A / R cash receipts, A / P Invoices, statements of disposition, monthly closing procedures, and late fees

Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing

Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment

Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline

Serve as property representative in court proceedings, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer / eviction actions

Marketing :

Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared

Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans

Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge

Evaluate and make recommendations for rental pricing

Monitor daily move-in / move-out property status reports

Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards

Customer Service :

Complete a daily inspection of the property and market-ready units

Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met

Supervise safety and risk management functions including coordinating monthly safety meetings

Review resident retention programs to meet residents needs and improve retention

Provide excellent customer service and display courteous and professional attitude toward all customers

Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekend

Personnel Development :

Recruit and select team members by understanding and adhering to company’s selection process policies and procedures

Train, coach, and mentor team members, working with the Property Manager as well as providing on-going feedback

Perform other duties as required

Requirements :

High School Diploma or equivalent, Bachelor’s degree or CAM / CAPS highly preferred

At least 3+ years property management experience

Three years supervisory experience

Working knowledge of eviction law, Fair Housing mandates and other legal issues affecting property management

Excellent English communication skills, both verbal and written

Strong computer skills, especially in the Microsoft Office Suite

Must be able to walk apartments and grounds, including steps and climbing stairs

Valid driver’s license

The annual salary range for this position is between $70-75K plus commissions & bonuses (20%+.) Salary commensurate with experience.

Job Type : Full-time

Pay : $70,000.00 - $75,000.00 per year

Benefits :

401(k)

Dental insurance

Flexible schedule

Health insurance

Life insurance

Paid time off

Parental leave

Professional development assistance

Referral program

Tuition reimbursement

Vision insurance

Schedule :

Monday to Friday

Weekends & holidays off

Work Location : In person at the corporate office