PC Technician (Active Secret Clearance)

Our client has an immediate need for a PC Technician, located in Chicago, IL.

Overview

Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. The candidate will offer support with problems that first-tier help desk support is unable to resolve. The candidate may interact with network services, software systems engineering, and / or applications development to restore service and / or identify and correct core problems. The candidate may simulate or recreate user problems to resolve operating difficulties. The candidate will recommend systems modifications to reduce user problems. The candidate will maintain currency and high level of technical skill in the field of expertise. The candidate will elevate more complex problems to senior level.

Responsibilities

Support responsibilities include software installation and configuration. The Help Desk Specialist performs technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages. Job duties require the technician to install and test personal computers, printers, and other peripherals, configure operating systems, load shrink-wrap programs and other application software programs. In this position, the candidate troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems—including coordination between users and components of a local area network—and participates in the evaluation of system configuration and software.

Skills

• Windows 10
• Windows 7
• Hardware
• Desktop
• Active directory
• Imaging
• Troubleshooting
• Desktop hardware
• Installation
• Desktop troubleshooting
• Technical support
• Office 365
• Customer service
• Deployment

Top Skills Details

Additional Skills & Qualifications

Required Skills

Desired Skills

Experience Level

Intermediate Level

Pay and Benefits

The pay range for this position is $27.00 – $29.00 / hr.

Location

This is a fully onsite position in Chicago, IL.

Application Deadline

This position is anticipated to close on Oct 27, 2025.

Equal Opportunity Employer Statement

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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