FOH Manager

FOH Manager

Our vision is to : Share Alaska with the world. Our mission is to : Transform our community with innovation and creativity through the best locally crafted goods and legendary hospitality in Alaska! Our Core values : Be Legendary, Be Honorable, Be One Team.

We own and operate several restaurants, hotels, and breweries in Anchorage and Denali National Park. We are a fast-growing company and are searching for strong leaders that believe in our vision, will accomplish our mission, and live our core values.

Position Summary

The FOH Manager is responsible for managing all front-of-house operations in conjunction with the back-of-house in the restaurant during opening, mid, and closing shifts. Key responsibilities include coaching, developing, and disciplining team members during service, managing the guest experience to ensure that it is always up to the gold standard, overseeing the quality of our food and beverages, and supervising the overall restaurant flow and experience on a shift-by-shift basis. The FOH Manager is charged with ensuring service at the highest level and never letting standards slip. The FOH Manager's focus is improving internal operations to solidify and optimize performance.

Manager-in-Training (MIT) Program

New managers will participate in a structured Manager-in-Training (MIT) Program designed to immerse them in our company's unique culture, operational best practices, and high-standard service model. This comprehensive orientation ensures every manager is equipped to champion our mission and live our Core Values : Be Legendary, Be Honorable, Be One Team.

Essential Duties and Responsibilities

Shift Execution

• Perform opening, mid, and closing shift duties, ensuring the restaurant is fully prepared for service.
• Manage daily operations including cleanliness, organization, revenue opportunities, and staffing levels.
• Exercise discretion and independent judgment in facilitating zone management and adjusting staffing needs based on business volume.
• Ability to quickly and accurately identify critical information and make independent judgments in accordance with the philosophies and business practices of the Company.

Guest Relations Management

Personnel Management

Operational Execution

Qualifications

Knowledge, Skills, and Abilities Required

Essential Physical Requirements

Education and Certifications

Experience

Salary