Join Durham County Government
Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields-giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov.
DEPARTMENT :
SOCIAL SERVICES (DSS)
DATE POSTED : NOVEMBER 18, 2025
CLOSING DATE : DECEMBER 2, 2025
HIRING RANGE :
$58,135.00 - $78,477.00
SALARY RANGE :
$58,135.00 - $98,759.00
POSITION NUMBER : 40008626
JOB TYPE :
FULL-TIME (37.5 HOURS, EXEMPT)
GENERAL DESCRIPTION :
Develop, maintain and implement record review tools for each of the Child Welfare programs ensuring that review elements are consistent with state, federal, and other monitoring requirements. Conduct quality reviews of the various Child Welfare Programs (i.e. CPS Investigations and Family Assessment, Foster Care, Adoptions, InHome Services, Intake, and the Screen Out process) using record review tools. Complete in-depth analysis on record reviews to determine error trends and causes of error trends regarding case records and case management. Create summary reports regarding the data analyzed to present to Program Manager and Supervisors. Make recommendations based on findings from data analysis to Program Manager and Supervisors to improve quality of work. Assist in mapping out training plans, design and develop training programs. Deliver training that is relevant to the work that is being conducted as well as on identified error trends through record reviews in Child Welfare. Assist in marketing available training opportunities to employees and provide necessary information to encourage participation. Conduct program wide needs assessment and identify skills or knowledge gaps that need to be addressed. Design and prepare educational aids and materials. Responsible to work with internal stakeholders to help develop and refine the On-Boarding program. Develop and utilize local staff and community relationships to aid in the onboarding process. Assess instructional effectiveness and summarize evaluation reports determining the impact of training on employee skills. Work closely with Child Welfare Services Supervisors to assist and support the program needs regarding quality of work. Attend and participate in all State reviews, audits of Child Welfare and meetings with State Program Representatives to interpret and apply policy. Assist other QAT members with program evaluation and data analysis to improve quality of work. Assist in providing quality soft-skills training to DSS New Hires and refresher trainings to existing DSS employees. Participate in unit / section meetings to discuss quality reviews and training elements.
DUTIES AND RESPONSIBILITIES :
Strongly prefer knowledge of Child Welfare Services laws, policies and best practices as well as knowledge of other DSS programs.
KNOWLEDGE, SKILLS, AND ABILITIES :
casework, groupwork, and community problems.
treatment theory.
and private organizations, and resources in the community, laws, regulations, and policies which govern the
program.
they relate to decisions regarding clinical interventions and appropriate therapies based on medical or
psychological diagnosis.
psychological aspects of client's problems.
well as civic, legal, medical, social, and religious organizations.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS :
Masters of Social Work degree from an accredited school of social work.
AMERICANS WITH DISABILITIES ACT COMPLIANCE :
Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
AMERICANS WITH DISABILITIES ACT COMPLIANCE :
Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
BACKGROUND CHECK STATEMENT :
This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and / or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.
Social Social Worker • Durham, NC, United States