Retail
Responsibilities
- Provide friendly and attentive service to all guests throughout the entirety of the visit
- Anticipate guest needs and note any preferences provided by the guest
- Prepare all drinks for retail and dining room, including batches for the retail counter
- Properly bag, box, and arrange to go food and pastry
- Perform sales transactions in accordance with Le Pain Quotidien cash handling policy
- Maintain and consolidate pastry display throughout the day
- Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
- Handle any guest situations with genuine empathy and elevate to a manager as necessary
- Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
- Keep all areas of the restaurant clean and organized by following cleaning checklists
- Responsible for answering the phone with proper etiquette; takes orders over the phone
Benefits
- Enrollment in Company-contributed health coverage plan
- Accrued Paid Time Off
- 401k with up to 4% match after ninety (90) days of employment
- Pre-tax commuter benefits (in applicable States)
- Team member discounts at all our brands
Qualifications
- 1 to 2 years of related restaurant experience or training
- Experience with POS systems, especially Toast, a plus
- Flexibility in schedule is highly preferred but not required
- Ability to be cross trained in all areas of the dining room and retail space preferred
- Ability to speak, read, and understand the primary language(s) of the work location
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