Program Technician

California State Controller's Office
Sacramento, California
Permanent

1990) Program Technician

Position # : 051-550-9927-164

051-550-9927-164

Salary Range : $ 3,125 - $ 4,200

$ 3,125 - $ 4,200

Issue Date : 6 / 6 / 2024

6 / 6 / 2024

Contact :

Elisa Wong (916) 464-6055

Location :

Unclaimed Property Division

10600 White Rock Road

Rancho Cordova, CA 95670

Final Filing Date : June 20, 2024

June 20, 2024

For permanent positions, SROA and surplus candidates should attach surplus letters to their application. Failure to do so may result in your application not being considered.

Submit application package electronically via your CalCareers account or to address below :

State Controller’s Office

Human Resources Office

ATTN : Classification Unit - CB

300 Capitol Mall, Ste. 300

Sacramento, CA 95814

Application package must include all the required documents. Mailed application package must include Position #051-550-9927-164 in the job title section.

Application received without this information may be rejected.

Looking for a job that you can feel passionate about? Looking for work in an inviting work environment? If you are interested in working in a fast-paced environment surrounded by enthusiastic and self-motivated people, then look no further! The Office of the State Controller (SCO) is the destination Constitutional employer within the State of California.

Free Parking

Applications will be screened and only the most qualified will be interviewed. Application must include to and from employment dates (m / d / y), hours per week, and prior employer contact information including contact number.

Applications received without this information may not be considered for this position.

The selected candidate considered for the advertised position will be required to undergo a fingerprint clearance and any offer of employment will be contingent upon live scan fingerprint results.

The selected candidate will be required to adhere to current SCO Nepotism requirements.

Duties and Responsibilities :

Candidates must perform the following functions with or without reasonable accommodations.)

  • Provide responses via telephone or written communication to holders of Unclaimed Property, seeking information or clarification of Unclaimed Property law, NAUPA II compliance programs and penalties for untimely reporting.
  • Review and verify data contained in the less difficult Unclaimed Property reports for completeness, accuracy and compliance with law and regulations and reporting procedures.

Take necessary action to correct reporting deficiencies, which includes contacting holders or administrators and working to obtain clarification of information and / or additional data, using written or telephone communications.

Key or load the less difficult Unclaimed Property holder reports and owner information onto the Unclaimed Property database.

Conduct simple research in CA Notice and UPS2000 to process reports. Track assigned reports and follow up on unresolved problems.

Provide status updates for the team lead and / or management.

  • Process letters to holders with non-compliant reports for Unclaimed Property
  • Archive reports for storage on-site and for the State Records Center.
  • During peak seasons, assist the Reporting Intake Unit in sorting Holder reports for efficient processing.

Core Work Hours :

Monday Friday, 7 : 30 5 : 00 Qualifications : Provide exceptional customer service as a representative of the State Controller.

Exhibit a positive attitude at all times. Punctuality, professionalism, and good attendance. Excellent work habits with the ability to handle varying tasks throughout the day.

Attention to detail. Comfortable working with customers over the phone and over email. Ability to lift up to 30 pounds.

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, hair style and texture, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Rev. 01 / 2023

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