Salesforce Account Manager

Location - Bay Area, CA

Job brief

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.

Responsibilities

• Responsible for developing and managing client relationships, business strategy, and growth, P&L management, solutions, and delivery
• Lead account strategy and planning and identify opportunities for growth in the account.
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly, communicate the progress of monthly / quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and / or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements

Basic qualifications : BA / BS degree in Business Administration, Sales, or relevant field.