Assistant Front Office Manager - Franchise

Assistant Front Office Manager

At Hilton Orange County / Costa Mesa, we pride ourselves on delivering world-class hospitality in one of Southern California's most dynamic markets. With 486 guest rooms, 12 suites, and expansive meeting space, we are a destination for both business and leisure travelersand it all starts with exceptional service at the front desk.

As Assistant Front Office Manager, you'll support the Front Office Manager in leading daily operations of the front desk and guest services. You'll :

• Supervise and coach front desk associates, guest services, and PBX operators.
• Ensure smooth check-ins, check-outs, and problem resolution.
• Coordinate with other departments to maximize occupancy, revenue, and guest satisfaction.
• Assist with scheduling, training, and performance feedback.
• Help implement initiatives to improve efficiency and elevate the guest experience.

This role is perfect for front office supervisors ready to take the next step or front office managers from smaller hotels looking to grow into a larger, full-service environment. You should bring :

The chance to grow your career with Hilton, one of the most recognized brands in hospitality.

A supportive, team-focused environment where your contributions matter.

Hands-on leadership experience in a large, full-service property.

Opportunities for professional development and advancement within Hilton and Remington Hotels.

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Food provided

Free parking

Health insurance

Life insurance

Paid jury duty

Paid time off

Parental leave

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel's employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.