HR / Billing / Care Coordinator

Brighten Life Home Health is looking for a Care Coordinator to join our team for Home Health and Hospice in Salt Lake City.

Full time $24.00 - $27.00

At Brighten Life Home Health we are committed to making life better for the brave men and women who have risked so much to protect our freedom and country. Through our home health services, we strive to make a difference every day for every veteran we serve.

Must have Home Health and Hospice Experience

The Care Coordinator is responsible for providing office support services, maintaining effective working relations among client care support staff, and ensuring the timely and accurate dissemination of both internal and external client care documents and information. The ideal candidate should have excellent communication skills, be able to prioritize tasks, and handle pressure and delicate situations. Hospice experience is preferred.

Responsibilities

• Serve as a liaison to team members regarding client records, tiger connect, and other needs
• Retrieves mail and sorts and distributes appropriately
• Enters client information into electronic medical record (EMR), verify insurance, scan and attach documents, and prints reports as requested
• Oversee distribution of appropriate client / family information / records to home health staff
• Tracks orders weekly for compliance and hand delivers when appropriate. Verify orders are being sent to the correct doctor and fax number
• Obtain and manage authorization from insurance providers
• Assists with billing invoices, errors, and final billing. Verification of visits, assuring accuracy of time and dates. Provide timely communication to the Central Billing to continue collection pursuit on outstanding claims, concerns, or errors needing correction
• Provide a positive relationship with the Central Billing Office, Patient / Patient Families and Insurance Providers
• Completes scheduling daily M-F and notifies patients, staff, and clinicians as indicated
• Prepare new admission paperwork, track paperwork, and assure compliance
• Process invoices for AP, assure they are accurate and complete before sending for payment
• Duties assigned by Administrator / Clinical Director
• Responsible for overseeing all functions of the business office. In conjunction with the Admission Coordinator, maintains proper statistical information indicating the admission(s) and discharge(s) of residents on a daily basis. Receives and files approvals of admission
• Performs duties to facilitate and manage personnel records
• Answer phone calls, greet visitors and assist them as needed by answering questions or getting them in touch with the person(s) who can
• Provide compassionate patient care services
• Establish and maintain positive interactions with internal and external customers, including co-workers and direct reports
• Reports patient and staff complaints to management
• Maintains confidentiality of patient information
• Follows and adheres to company's policies and procedures implementing HIPAA requirements for the privacy and security of protected health information
• Uses and / or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks
• Participate in-services and quality improvement activities
• Attend continuing education programs if applicable
• Attend staff meetings as required
• Knows and follows all Company policies, regulations and requirements
• Follows company dress and hygiene policies
• Demonstrates proper use of equipment. Reports equipment needs or repairs
• Follows company's smoking policies
• Reports and documents any incidents or accidents of patients, staff or visitors to management
• Reports all hazardous conditions / equipment to Supervisor
• Follows infection control standards, policies and procedures

Qualifications