Client Services Coordinator

Client Services Coordinator

We are seeking a part-time Client Services Coordinator for our Missoula office. In this role, you will be a first point of contact for many of our clients and visitors as you provide a warm, professional welcome in our main reception / client services area. In addition to serving at the main reception desk, you will direct callers and inquiries to the appropriate department or individual at the Firm.

Do you excel at providing excellent customer service? Do you love working in a dynamic, fast-paced professional environment? If so, we would appreciate hearing from you. This is a fully on-site, part-time position, and the work hours are 10 : 00 am - 3 : 00 pm.

In this role, you will :

• Answer phones and direct incoming callers, greet clients and visitors, and provide concierge services to clients and Firm members.
• Promote and maintain the good will and reputation of the Firm by maintaining the highest level of professional conduct and confidentiality.
• Maintain a clean and uncluttered work area, ensuring that sensitive materials and valuable items are secure.
• Assist with logging and scanning daily mail.
• Log package deliveries.
• Scan as needed.
• Coordinate and reserve conference rooms, calendar accordingly.
• Maintain updated Wi-Fi passwords and post information in all conference rooms and visiting attorney offices.
• Prepare conference room for meetings, arrange lunches and greet clients; clean-up after events and meetings in a timely manner.
• Assist IS team with conference room set up for meetings and presentations.
• Schedule visiting attorney offices, conference rooms, and provide administrative services and resources to visiting attorneys (equipment, catering, etc.)
• Assist with supply and kitchen inventory.
• Assist with saving electronic files.
• Keep supervisor informed of activities and of any significant issues. May perform other duties not listed above.

What we're looking for :

About Dorsey

Dorsey & Whitney is an international law firm with more than 575 lawyers in 21 offices throughout the United States, Canada, Europe and Asia. We are a premier legal counselor to companies worldwide in a wide range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology.

Dorsey offers opportunities for advancement within a collaborative and dynamic environment, with competitive pay and excellent benefits. Our benefits are available to business professionals working 17+ hours / week along with their dependents, including spouses and domestic partners regardless of gender. Dorsey's benefit package includes : comprehensive medical insurance with coverage for infertility, gender-affirming care, behavioral health, and access to virtual providers; dental insurance; vision insurance; 401(k) retirement savings plan with Firm contribution; basic and optional life insurance; short and long-term disability; paid time off; up to 8 weeks of paid parental leave with up to an additional 6-8 weeks of paid short-term disability for business professionals who give birth; paid holidays; paid volunteer day; discretionary bonuses (if bonus eligible); adoption assistance; healthcare, dependent care, and transportation pre-tax reimbursement accounts; back-up child and elder care program; education and college advising program; virtual tutoring; wellbeing programs and activities; mass transit program (certain offices); travel assistance program; 24 / 7 employee assistance program with access to five confidential visits with a licensed counselor at no cost. (Some benefits are subject to eligibility criteria.)

One of our greatest strengths is a friendly, cooperative culture that values and appreciates each individual. Dorsey has received external recognition for our welcoming workplace, including :

Reasonable Accommodations : Dorsey is committed to providing disability and religious-based reasonable accommodations, as well as menopause, pregnancy or lactation-related reasonable accommodations. If you require a reasonable accommodation during the application and hiring process, or if you have questions about a workplace reasonable accommodation, please contact us at 612-492-5178.

How to Apply

Dorsey & Whitney LLP accepts online applications. Please go to the "Careers" section of the Dorsey website at www.dorsey.com / staffjobs and complete Dorsey's online application form. We are unable to accept application materials by mail or email. Dorsey & Whitney LLP is an EEO / AAP / Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status. Dorsey & Whitney LLP participates in E-Verify.