Customer Service Rep / Administrative

Job Description

Job Description

Job details

Salary

$17 - $19 an hour

Job Type

Full-time

Full Job Description

We are seeking a versatile and dedicated Customer Service Rep / Administrative Assistant for our of our clients in Pompano Beach. The ideal candidate will be adaptable, capable of managing multiple roles, and comfortable handling a variety of tasks as required.

Key Responsibilities :

• Respond to Amazon customer service messages promptly and professionally.
• Process customer refunds efficiently.
• Learn and manage the process of customer returns.
• Run daily reports and follow up on any action items.
• Review invoices and potentially learn to process deposits.
• Assist with various tasks as needed, demonstrating flexibility and a willingness to adapt to new challenges.
• Perform general office duties, such as managing phone calls, emails, and correspondence.
• Organize and schedule appointments, meetings, and conferences.
• Maintain and update office records, databases, and filing systems.
• Prepare reports, presentations, and documents as needed.

Skills / Qualifications :