Collections Specialist

COLLECTIONS SPECIALIST

Pittsburgh, PA (Hybrid)

$50,000- $55,000

Join a well-established and growing organization where your work makes a direct impact on business operations. We're seeking a

Collections Specialist

to play a key role in managing accounts receivable, driving timely payments, and supporting customer relationships. This is an excellent opportunity for someone who is detail-oriented, analytical, and enjoys problem-solving within a collaborative team environment.

Competitive salary with bonus / incentive opportunities

Comprehensive benefits package including medical, dental, vision, and prescription coverage

401(k) with a strong company match

Generous paid time off (starting at 3 weeks) + holidays

Tuition reimbursement and professional development opportunities

Hybrid schedule, modern office space, and a supportive team culture

OVERVIEW OF THE COLLECTIONS SPECIALIST ROLE :

Monitor customer accounts to ensure timely collection of receivables

The Collections Specialist will conduct initial and follow-up outreach to customers regarding overdue balances

Analyze delinquencies and work with internal teams (finance, sales, customer service) to resolve disputes or payment issues

The Collections Specialist will review credit applications and assist in setting / reviewing credit limits for new and existing customers

Provide recommendations on releasing orders from credit hold based on established guidelines

The Collections Specialist will support ad-hoc projects and reporting requests within the finance department

PREFERRED QUALIFICATIONS FOR THE COLLECTION SPECIALIST :

Associate degree in Accounting, Finance, or Business Administration required; bachelor's degree preferred

2-3 years of experience in accounts receivable, collections, or credit required

Strong Excel and systems skills; experience with ERP platforms a plus

Excellent communication, negotiation, and problem-solving skills

Ability to work independently while contributing to a team environment