Manager, Product Management - Software Shop

Manager, Product Management - Software Shop

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team

As a Manager, Product Management on the Endpoints Product team, you will be at the heart of shaping the associate technology experience from their very first day. You will initially own the product strategy for our "Software Shop," a new internal platform that provides 70,000+ associates with the critical applications and tools they need to do their best work. Your mission is to transform it from a requisition tool into a predictive, intelligent engine that eliminates friction for users and approvers, proactively anticipates associate needs, and empowers our workforce. Imagine a new software developer joining and having the exact right tools 'pushed' to them on day one, empowering them to be immediately productive instead of waiting for access.

The ideal candidate is obsessed with creating frictionless user experiences and is energized by the challenge of improving how their colleagues work. You are a data-driven, strategic thinker who can define and measure success through clear KPIs, and are skilled at building alignment with a diverse set of stakeholders across technology, security, and business lines.

This role offers a significant growth path. Success in revolutionizing the Software Shop will lead to owning the broader employee onboarding technology strategy, ensuring a seamless and efficient experience that minimizes time-to-first-productivity for the tens of thousands of associates we onboard annually.

Capital One Product Framework

In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management :

Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions

Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence

Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value

Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks

Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications :

At least 3 years of experience working in Product Management

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date :

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)

A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Preferred Qualifications :

Experience translating business strategy and analysis into consumer facing digital products

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL : $144,000 - $164,400 for Manager, Product Management

McLean, VA : $158,400 - $180,800 for Manager, Product Management

New York, NY : $172,800 - $197,200 for Manager, Product Management

Richmond, VA : $144,000 - $164,400 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.