Senior IT Manager

Job Description

Job Description

Title : Senior IT Manager

Company : SilencerCo

Location : On-Site, West Valley City, Utah

Full-Time

Shift : M-TH, 7 : 00am - 5 : 00pm

Position Overview

We are seeking an experienced and hands-on Senior IT Manager to lead our IT department and ensure the performance, security, and reliability of our technology environment. This role oversees a hybrid infrastructure of on-premise and AWS cloud servers, manages Microsoft 365 and Google Workspace tenants, and leads a team of IT support professionals.The Senior IT Manager will balance day-to-day operational needs with long-term improvement projects, including compliance initiatives (PCI, NIST, and CMMC), infrastructure modernization, and multi-site IT support. Reporting directly to the CTO, this position plays a critical role in aligning IT with business strategy and ensuring secure, scalable growth.

Job Responsibilities

• Lead daily IT operations and oversee infrastructure, servers, networks, and user support.
• Administer and support on-premise (Windows / Linux) and AWS-hosted servers.
• Manage virtualization platforms, including VMware or XenServer.
• Oversee Microsoft 365 and Google Workspace tenants, including user provisioning and access controls.
• Mentor and manage the IT help desk team, ensuring responsive and high-quality support.
• Design, maintain, and troubleshoot LAN / WAN environments, Aruba switches, fiber connectivity, and enterprise networking at all layers.
• Implement and enforce IT security best practices, including endpoint protection, patching, backups, disaster recovery, access control, and video surveillance.
• Drive IT compliance initiatives, including PCI, NIST, and CMMC standards.
• Maintain IT documentation for systems, networks, processes, and assets.
• Manage IT budgeting, vendor relationships, and purchasing.
• Plan and execute IT projects effectively, balancing operational support with long-term strategic goals.
• Run effective daily team standup meetings
• Willing to be on-call for when IT problems arise

Results

Job Qualifications (Required)

Job Qualifications (Preferred)

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