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The Jonus Group
Commercial Lines Account ManagerThe Jonus Group • Philadelphia, PA, United States
Commercial Lines Account Manager

Commercial Lines Account Manager

The Jonus Group • Philadelphia, PA, United States
30+ days ago
Job type
  • Full-time
Job description

Job Description

Commercial Lines Account Manager

Job Summary

A nationally recognized insurance organization is seeking a Commercial Lines Account Manager to serve as a trusted advisor to small business clients. This role provides consultative guidance and best-in-class service while partnering closely with specialty practices and Producers in a high-volume environment. The Account Manager will also provide mentorship and support to Assistant Account Managers.

Responsibilities

  • Build and maintain strong relationships with internal stakeholders, carriers, and clients by consistently meeting and exceeding service expectations
  • Service a high-volume book of small commercial accounts, providing proactive consultative support
  • Maintain accurate and timely documentation of service activity, marketing efforts, and policy communications within agency management software
  • Support renewal retention efforts by collaborating with Producers to prepare applications, specifications, underwriting data, and related marketing materials
  • Ensure continuous and appropriate coverage for clients, providing recommendations within established timelines
  • Review current policies and present coverage placement options using established workflows and carrier partnerships
  • Assist with implementation of new lines of coverage, including account setup, documentation collection, and review of plan details with clients and carriers
  • Perform coverage analysis and provide accurate quotations for additional or expanded coverages
  • Mentor and support Assistant Account Managers in daily servicing functions

Qualifications/Requirements

  • 3 – 5 years of Commercial Lines account management experience
  • Holds an active P&C (Property and Casualty) insurance license.
  • Strong knowledge of Commercial Lines underwriting, coverage analysis, and rating procedures
  • Proficiency in agency management software, including AMS360 and WorkSmart preferred
  • Industry designations such as CISR, ARM, or similar preferred
  • College degree preferred
  • Ability to manage multiple priorities effectively in a fast-paced environment

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.

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Commercial Lines Account Manager • Philadelphia, PA, United States

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