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Senior Engagement Manager

Senior Engagement Manager

Johnson Thermal SystemsCaldwell, ID, United States
4 hours ago
Job type
  • Full-time
Job description

Summary :

The Senior Engagement Manager at JTS is a key culture and organizational health leader, responsible for designing, implementing, and sustaining initiatives that strengthen employee engagement, reinforce company values, and drive continuous improvement in the JTS employee experience.

This role serves as a strategic connector across departments translating engagement data into action, facilitating focus groups, and partnering with leaders to ensure JTS remains a great place to work as it grows. The Engagement Manager plays a critical role in building a strong cultural foundation that supports JTSs long-term success in a rapid growth, manufacturing-focused environment.

Accountabilities :

  • Lead the design and execution of the organizational health strategy, focusing on engagement, belonging, and cultural strength across all JTS sites.
  • Administer and analyze employee engagement and pulse surveys, translating results into insights, themes, and actionable plans.
  • Partner with leadership to develop and track progress on engagement action plans at the company, department, and site levels.
  • Serve as an advocate for employee voice and organizational transparency through open feedback channels and communication initiatives.
  • Facilitate focus groups, listening sessions, and cultural workshops to reinforce JTSs values and connect employees to the companys mission.
  • Support the ongoing development and communication of JTSs core values and cultural behaviors, ensuring they are integrated into daily operations, hiring, and leadership development.
  • Partner with internal communications and leadership to highlight stories and examples that celebrate the JTS Way in action.
  • Influence and enhance rewards and recognition programs that celebrate both individual and team achievements, reinforcing engagement and performance.
  • Partner with HR and site leaders to align recognition programs with cultural goals, DEI initiatives, and business outcomes.
  • Evaluate and recommend new recognition approaches that scale with company growth and evolving workforce needs.
  • Partner cross-functionally with HR, Operations, and Leadership teams to drive engagement improvement initiatives across multiple sites.
  • Serve as a coach and advisor to leaders on communication, engagement, and employee experience best practices.
  • Support change management efforts that promote culture alignment during periods of rapid expansion or transformation.

Attributes :

  • Safety First : Builds a culture of care where employees feel safe, heard, and valued.
  • Have Humanity : Promotes empathy, inclusion, and respect in every initiative.
  • Be Transparent : Uses open communication and data-driven insights to build trust and alignment.
  • Drive Innovation : Seeks new ways to strengthen engagement and cultural health across JTS.
  • Be Resilient : Adapts to growth and change while maintaining focus on people and purpose.
  • Always Reliable : Delivers consistent results and follow-through on engagement commitments.
  • Grit : Champions persistence and teamwork to sustain a thriving, connected workforce.

    • Required Knowledge / Experience :

  • Bachelors degree in Human Resources, Organizational Development, Business, or related field required; Masters preferred.
  • 5+ years of experience in employee engagement, organizational development, or culture transformation, ideally within a growing or multi-site organization.
  • Demonstrated success in survey administration, analysis, and action planning.
  • Experience leading focus groups or listening sessions, with the ability to synthesize qualitative insights into meaningful actions.
  • Prior experience influencing or managing recognition, communication, or employee experience programs.
  • Strong analytical skills with the ability to interpret engagement data and identify trends.
  • Skilled facilitator with strong communication and presentation abilities.
  • High emotional intelligence and interpersonal effectiveness across diverse teams.
  • Creative problem solver who thrives in a fast-paced, evolving environment.
  • Proven ability to build relationships and credibility at all levels of the organization.
  • Passion for fostering a culture of inclusion, collaboration, and continuous improvement.

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    Engagement Manager • Caldwell, ID, United States