Director GenAI Product Owner - Finance

Director-Level Product Owner For Generative Ai Capabilities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Finance organization at American Express is seeking a director-level Product Owner to drive the development and delivery of Generative AI (GenAI) capabilities across Finance. This role will play a critical role in shaping how AI technologies enhance decision-making, streamline operations, and create new analytical capabilities across the organization. As the GenAI Product Owner, you will be responsible for defining and driving the end-to-end product lifecycle from ideation through implementation of GenAI-driven solutions that enable the Finance organization to operate with greater precision, insight, and speed.

The successful candidate will combine product ownership expertise with strong critical thinking, an understanding of financial processes, and a passion for emerging AI technologies. This is a highly visible role requiring close collaboration across Finance, Technology, Risk, and other enterprise partners to deliver practical and scalable AI solutions. The role offers a unique opportunity to contribute to the transformation of Finance through innovation and execution.

Key Responsibilities

• Lead the end-to-end product lifecycle, including a role in opportunity identification, prioritization, requirements definition, development, deployment, and measurement of outcomes.
• Partner closely with the Finance GenAI Strategy & PMO director, technology teams, and business stakeholders to design and implement GenAI use cases that address key Finance priorities and focus areas.
• Translate business objectives and needs into technical specifications and user stories, ensuring alignment between business needs and technical execution.
• Collaborate across functions to deliver use cases that meet business objectives while maintaining data integrity, privacy, and compliance standards.
• Establish metrics and reporting to measure adoption and continuous improvement of GenAI initiatives.
• Stay informed of emerging trends in AI, ML, LLMs, and agentic technologies, and evaluate their applicability to Finance use cases.
• Drive innovation and support a test-and-learn culture, helping Finance teams understand and leverage the power of AI.
• Build strong relationships with stakeholders across Finance and Enterprise, fostering trust, collaboration, and shared accountability for outcomes.
• Thrive in a whitespace environment, identifying new opportunities, building momentum, and influencing across a matrixed organization.

Minimum Qualifications

Preferred Qualifications

Salary Range : $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally :

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window :

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.