General Manager IT Contract Management

General Manager Of It Contract Management

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether its I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers. The Tollway is a user-fee system no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues. Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals : increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust. In support of this mission, the General Manager of IT Contract Management manages contracts, facilitates procurement, monitors equipment end of life / end of service, monitors budget and cash flow, facilitates appropriate action to minimize disruption in service and support.

The General Manager of IT Contract Management responsibilities include but are not limited to :

• Monitors contract terms and conditions and facilitates appropriate action to address issues.
• Monitors equipment end of life / end of service dates and facilitates appropriate action to address issues.
• Collaborate with the Procurement and Compliance Department to procure equipment and services and structure new contracts to meet the evolving business needs of the organization.
• Provide fiscal monitoring and facilitates appropriate action to address issues.
• Utilize departmental objectives, historical trend projections, and performance metrics to prepare the departments budget and develop Key Performance Indicators (KPIs) aligned with established goals.
• Complete special projects and other duties as assigned by the departments senior leadership