Accounting Tech - Enrollment

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Veterans, Reservists, Guardsmen and military family members are encouraged to apply!

Job Summary

This position helps process over 500,000 enrollment fee transactions each month to match each fee payment to the correct program in the correct bank account. Payments are received through check, credit card, electronic funds transfer and through member account withholding. Using Microsoft Excel this position reconciles the payment transactions, researches and helps resolve transaction exceptions to support the supervisor in preparing required monthly reports to the government.

Education & Experience

Required :

• High School Diploma or G.E.D.
• U.S. Citizenship
• Must be able to receive a favorable Interim and adjudicated final Department of Defense background investigation
• 2 years experience account reconciliations working with payment processing through a variety of payment methods to include check, credit card and electronic funds transfers
• Experience researching and resolving payment transaction problems such as missing account information
• Proficient using Microsoft Excel lookup and transaction analysis functions

Preferred :

• Associates Degree in Accounting
• TRICARE experience
• Health plan accounting experience

Key Responsibilities

• Open and sort mail from Enrollment Accounting post office boxes, disseminate daily mail timely to appropriate teams.
• Batch, key, balance, and reconcile both check and credit card enrollment fees using Microsoft Excel.
• Maintain documentation of payments.
• Responsible for daily and monthly reconciliation of specific assigned accounts and / or payment methods. Includes balance and reconcile payments received through electronic payment systems to bank and to reporting.
• Reconcile adjustments as needed.
• Research payment inquiries.
• Maintain logs of statistical and other applicable data.
• Work closely with Supervisor, Enrollment Accounting, Enrollment Fees team and data team to resolve issues, discrepancies, and ensure accuracy of required reporting.
• Develop and maintain process and procedure documents.
• Perform other duties as assigned.
• Regular and reliable attendance is required.

Competencies

Commitment to Task : Ability to conform to established policies and procedures; exhibit high motivation.

Communication / People Skills : Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.

Independent Thinking / Self-Initiative : Critical thinkers with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.

Information Management : Ability to manage large amounts of complex information easily, communicate clearly, and draw sound conclusions.

Multi-Tasking / Time Management : Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.

Team-Building / Team Player : Influence the actions and opinions of others in a positive direction and build group commitment.

Technical Skills : Proficient with 10-key and data entry; proficient with Microsoft Word and Excel.

Working Conditions

Working Conditions :

• Availability to work non-regular hours and work overtime as required
• Works within a standard office environment, with minimal travel

Company Overview

Taking Care of Our Nation's Heroes.

It's Who We Are. It's What We Do.

Do you have a passion for serving those who served?

Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®!

Our job is to make sure that America's heroes get connected to health care in the community.

At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.

DoD Statement

Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.

Benefits

We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes :

• Medical, Dental and Vision Coverage
• Paid time off
• 401(k) Retirement Savings Plan (with matching)
• Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
• Tuition reimbursement
• Paid volunteer time

TriWest job postings typically include a salary range, which can vary based on the specific role and location , but generally this position ranges from around $44,000 to $49,000 per year.

Equal Employment Opportunity

TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.