Sales Development Team Lead
The Sales Development Team Lead will assist in coaching the Sales Development Representatives (SDRs) in cold prospecting, working with qualified leads, and follow-ups. They will be a player / coach - responsible for setting appointments for AEs as well as coaching the other SDRs and providing regular reports and feedback on the SDR activity and success. The Lead will go through role-play coaching and help an SDR elevate themselves so that they can succeed in their role and move up to other tiers.
Job Responsibilities
Individual Responsibility :
- Make approximately 45 outbound calls per day to set appointments for our Account Executives for pre-employment services;
- Conduct approximately 45 communication outreach touchpoints via social media and email per day to build rapport for future sales;
- Set 8-10 appointments per month for the Account Executives;
- Initiate communication through outreach via email, LinkedIn, Vidyard, videos, text messaging, and phone calls to build rapport for future sales;
- Research prospective clients and pre-call planning;
- Manage pipeline through CRM Salesforce;
- Responsible for educating and developing prospects leading to hand-off to the Account Executive team;
- Drive attendance for webinars and live seminars set meetings for conferences;
- Collaborate with sales and marketing team members on strategic sales approach;
- Ensure successful follow-through of the sales cycle by maintaining accurate activity and lead qualification information in CRM application;
- Perform other duties as assigned.
Lead Responsibility :
Daily standup with SDRs to set the day agenda and provide team and company updates, training, etc;Regular meetings with sales leadership to review SDR team successes and challengesProvide coaching and support for the SDR Team to help maximize performance;Ensure company policies are followed and oversee the daily activities and performanceof the sales team;Ensure that SDRs use sales technologies, such as CRM and LinkedIn, correctly;Conduct Quality Assurance for outbound calls, discoveries, and demos;Answer questions from agents and prospects as needed;Understand our ideal customers and how they relate to our products;Communicate monthly to the Sales Manager regarding strengths, weaknesses, opportunities, and threats to the SDR team;Achieve metrics that are adjusted to the position to ensure time for managerial duties.