Oracle RMCS Consultant

A company is looking for an Oracle Revenue Management Consultant.

Key Responsibilities

Provide Tier 2 and Tier 3 support for Oracle RMCS systems, resolving advanced issues

Monitor support queues, ensuring SLAs are met and tickets are prioritized effectively

Lead root cause analysis and permanent resolution efforts for recurring incidents

Required Qualifications

Strong experience with Oracle ERP and EPM systems

Proven ability to provide Tier 2 and Tier 3 support for Oracle RMCS

Experience with support documentation and standard operating procedures

Familiarity with JIRA or similar project management software

Experience in systems implementation methodologies, including waterfall and agile