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Director of Client Services

Director of Client Services

NYC StaffingNew York, NY, US
1 day ago
Job type
  • Temporary
Job description

Director Of Client Services

We are looking for a dynamic and accomplished Director of Client Services to join our team in New York, New York. In this Contract-to-long-term position, you will play a pivotal role in fostering client relationships, driving donor engagement, and overseeing membership initiatives. This opportunity is ideal for a results-oriented individual with a strong background in fundraising, donor cultivation, and strategic leadership.

Responsibilities :

  • Lead efforts to secure new memberships and ensure timely renewals through effective engagement strategies.
  • Manage all aspects of member communications, including correspondence, website updates, and benefit fulfillment.
  • Develop and execute comprehensive fundraising plans to identify and secure major gifts from high-net-worth donors.
  • Build and maintain strong relationships with donors through face-to-face meetings, event hosting, and consistent communication.
  • Plan and oversee donor cultivation and stewardship events to enhance engagement and support philanthropic goals.
  • Draft and oversee solicitation letters, membership outreach, acknowledgment letters, and donor reports.
  • Analyze member and donor data to optimize fundraising strategies and improve overall results.
  • Collaborate with the marketing team to design campaigns that boost membership across all levels.
  • Mentor and develop the development team to strengthen internal capabilities and performance.
  • Partner with programming teams to align on upcoming initiatives and effectively engage members.

Requirements :

  • A minimum of 5 years of successful sales experience with a proven track record in fundraising.
  • In-depth understanding of fundraising principles, including donor research, cultivation, solicitation, and stewardship.
  • Strong leadership abilities, with experience managing cross-functional teams and mentoring staff.
  • Exceptional organizational skills and the ability to handle multiple priorities while meeting deadlines.
  • Proficiency in Microsoft 365 and familiarity with donor management systems.
  • Excellent business writing, verbal communication, and interpersonal skills.
  • Willingness to work evenings and weekends for donor and stewardship events.
  • Bachelor's degree in communications or a related field; bilingual fluency in Spanish is a plus.
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    Director Of Service • New York, NY, US