Patient Care Coordinator - Scheduler

Join a Mission-Driven Team That’s Changing Lives—One Call at a Time

About Etairos Health

Etairos Health is a locally owned and rapidly growing home health agency dedicated to providing compassionate, high-quality care to seniors in the comfort of their homes. We believe in making a meaningful difference—every single day. If you're looking for a career where your work truly matters, you’ve found the right place.

Why You’ll Love Working Here :

✅ Make a real impact in your community

✅ Be part of a supportive, high-energy team

✅ Enjoy opportunities for growth and advancement

✅ Flexible work options based on performance

✅ Competitive pay and benefits

Your Role : Patient Care Coordinator (Scheduler)

As a Patient Care Coordinator, you’ll be the heartbeat of our operations—connecting caregivers with clients and ensuring seamless service delivery. You’ll thrive in a fast-paced, contact center-style environment where every call is an opportunity to help someone in need.

What You’ll Do

Coordinate care by scheduling caregivers for new and ongoing cases

Communicate with clients, families, and field staff via phone, email, and scheduling systems

Process referrals from private pay, insurance, and agency partners

Support caregivers with orientation and case preparation

Collaborate with nursing supervisors for assessments and care planning

Maintain accurate records and ensure compliance with health regulations

Problem-solve and manage escalations with empathy and professionalism

Participate in on-call rotation for after-hours support

Help manage open shifts and ensure coverage across all regions

What We’re Looking For

Experience in home health scheduling or call center coordination preferred

Strong multitasking and organizational skills

Excellent communication and customer service abilities

Tech-savvy with solid data entry skills

Bilingual (Spanish) is a plus

Availability for evenings / weekends on a rotating basis

A compassionate, team-oriented mindset

Bonus Points If You :

Love solving puzzles and finding creative solutions

Stay calm under pressure and thrive in busy environments

Want to grow your career in healthcare operations

Ready to Join Us?

If you’re passionate about helping others and want to be part of a team that values your contributions, we’d love to hear from you. Apply today and become part of the Etairos family—where your work truly matters.

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