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Systems Administrator (Waterfront Field Support)
Systems Administrator (Waterfront Field Support)Interactive Process Technology LLC • Portsmouth, VA, USA
Systems Administrator (Waterfront Field Support)

Systems Administrator (Waterfront Field Support)

Interactive Process Technology LLC • Portsmouth, VA, USA
1 day ago
Job type
  • Full-time
  • Quick Apply
Job description

Systems Administrator (Waterfront Field Support)

Portsmouth, VA

IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.

Our Team :

We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for :

  • Smart people with a passion for technology
  • Ability to solve challenging business problems
  • Self-directed professionals
  • Hunger to continually learn and grow
  • This position is contingent upon contract award and the actual job description may vary based on specific contract requirements and organizational needs.

Responsibilities :

  • Provide supplemental System Administration support to assist the Government-staffed Waterfront Field Support Team in managing IT hardware and software resources at NNSY and satellite locations
  • A subset of the contractor's technicians will work shifts to cover 24 / 7 Waterfront Field Support operations
  • Perform hands-on maintenance, installation, relocation, and removal of endpoint devices. d.
  • Transport IT hardware to / from customer locations as required
  • Provide support for moves, adds, and changes
  • Troubleshoot and resolve technical issues with endpoint systems on secure / legacy networks (e.g., SYLAN / SECNET)
  • Provide software administration and technical support for both Commercial-Off-The-Shelf (COTS) and Government-Off-The-Shelf (GOTS) software
  • Support the implementation and configuration of operating systems on PCs, mobile clients (e.g., tablets), and Platform IT (PIT) systems
  • Perform complex software troubleshooting on client systems
  • Resolve issues involving Industrial Plant Equipment (IPE) software used with lathes, saws, calibration and laboratory equipment, and other industrial tools
  • Install, configure, and maintain systems on wired, wireless, secure, and legacy networks
  • Ensure all systems remain patched and compliant with Department of Defense (DoD) and Navy security standards
  • Deliver technical support at both NNSY and remote locations. Services include : System patching and firmware updates, Application and hardware configuration, Performance tuning, security hardening, and system backup
  • Test and validate all proposed procedures, patches, and firmware updates
  • Ensure compatibility with existing applications and compliance with DoD mandates
  • Prepare detailed installation and maintenance documentation to guide other technicians
  • Update Standard Operating Procedures (SOPs) annually or as tasked to ensure accuracy and relevance
  • Implement and manage patch cycles
  • Maintain system security posture through compliance with the Information Assurance Vulnerability Management (IAVM) program and applicable directives
  • Maintain a complete and up-to-date inventory of installed systems, devices, and applications
  • Track asset location and status for all deployed IT hardware and software
  • Requirements :

  • Bachelor's degree in an IT related field or IAT Level II Certification
  • Five (5) years of experience in a similar role
  • Active Security clearance required
  • IPTA is an Equal Opportunity / Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity. Our employees have diverse backgrounds, skills, and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.

    #clearance

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    System Administrator • Portsmouth, VA, USA

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