Closing Manager
Miami, FL
The Closing Manager is responsible for the oversight, efficiency, and quality control of the entire marine loan closing process, from final underwriting approval through signed documentation submission. This role is a leadership position focused on compliance, process optimization, and managing performance metrics related to speed and accuracy of the closing file.
What you will do
- Manage preparation and review of all final loan documents to match approved terms and meet regulatory requirements.
- Oversee marine due diligence (surveys, vessel title / registration, insurance, ownership).
- Coordinate document execution with borrowers, brokers, closing agents, and legal.
- Serve as the final audit layer to ensure compliance with consumer protection laws and internal credit policy.
- Direct and prioritize the closing pipeline to meet scheduled closing dates.
- Recruit, train, and mentor closing staff in complex document review and marine-specific requirements.
- Develop and enforce standardized procedures and checklists to ensure consistency and reduce risk.
- Act as the primary escalation point for complex issues, collaborating with underwriting and sales.
- Analyze and improve key performance metrics, including :
Closing Rate
Days to CloseSend-Back / Error RateKey Accomplishments
Improved Days to Close by streamlining workflows and optimizing team pipelinemanagement.Reduced Send-Back / Error Rate through implementation of standardized procedures and final audit controls.Increased Closing Rate by resolving complex issues quickly and improving coordination between underwriting, sales, and closing teams.Develop and train a high-performing closing team, enhancing accuracy and marine-specific compliance expertise.Led process improvements that reduced operational risk and increased overall closing efficiency.What you should have
Minimum of 4+ years of experience in loan closing, with at least 2 years in a management role, preferably within specialty finance (Marine, RV, or Automotive).Bachelor's degree in Finance, Business, or a related field is highly preferred.Expert-level knowledge of boat / yacht titling, registration (state and U.S. Coast Guard documentation), and vessel collateral documentation.Proven ability to manage workflow, set priorities, and lead a detail-oriented, high-volume team under tight deadlines.Proficiency in Loan Origination Systems (LOS), Document Management Systems, and advanced ability to run and analyze performance reports (KPIs).Comprehensive understanding of federal and state lending regulations and the ability to interpret complex legal agreements.What You'll Receive :
Generous Time Off : With a strong focus on work / life balance, we offer all employees paid time off starting on day one, multiple paid holidays throughout the year, your birthday off, and a winter break at the end of the year.Volunteering Time : Participate in our volunteer program with 4 paid days annually to contribute to your community.Modern Office Perks : Our vibrant Miami office features cutting-edge amenities, such as an electric sit / stand desk, dual monitors, a gym, and a variety of snacks and beverages.Comprehensive Benefits Package : Enjoy top-tier Medical, Dental, Vision, and Life insurance, along with a 401(k) plan featuring a 4% match.Commuter Benefits : Park conveniently in our building's garage at no charge to you. For train commuters, we subsidize most, if not all, of your monthly pass expenses.Professional Development : Take advantage of online training, live courses, and additional funds for courses, seminars, and certifications to enhance your skills.Team-Centric Atmosphere : Be part of a close-knit team that prioritizes relationship-building and personal connections.About Our Crew
Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling and renting boats easy. We spend each day surrounded by 500,000 boats from across the globe.
Our passion and unyielding dedication to getting people on the water influence our culture in ways you won't find at other companies. We're the best at what we do because we're working in an industry we love. When you walk through our doors, you'll find smart, dedicated people who consider one another family.
If you want to work in an inclusive, innovative environment where we encourage employees to collaborate, leverage their talents and actively shape the future of the company, then you will enjoy working here!
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