Industry Solution Leader (Director / Sr. Director) - City & Local Government

City & Local Government Expert

Seeking a City & Local Government expert with Oracle ERP, HCM and / or SCM delivery and sales / presales experience to be part of new team of Industry experts within Oracle Consulting. Industry : Bridge business leadership, solution architecture, and technology innovation to create transformative solutions across industries. Builds and maintains a network and up-to-date specific industry and product knowledge. Play a leadership role as Industry solution architect for aligned industry. Develops innovation strategy and solutions for industry and micro industry. Contributes to industry strategy and goals and is accountable for meeting goals & objectives. Recognized as an industry leader. Directs the development of industry enablement to future industry education within the organization. Directs and educates industry solution work to team members. Contributes to industry solutions and direction with assimilation of third-party feedback.

Practice Management : Provide leadership, strategy and vision for North America Application Consulting (NAAC) Industry initiatives across Commercial and Regulated markets. Assist in driving positive performance within NAAC's Industry team across revenue, bookings, profitability and utilization. Manages and grows revenue stream through sales, sell through delivery opportunities and coordinating pursuit teams of subject matter experts. Educate our NAAC teams on industry solutions and terminology. Through project delivery responsibilities, uncovers opportunities to extend / expand Oracle's footprint in the account. Leads others to complete internal practice development initiatives to improve the operation of our business. Collaborates with the consulting sales team to design innovative solutions that have significant industry-wide impact. Recommends and justifies enhancements to Oracle products to meet the most complex client needs. Grows and shares knowledge of competitive and partner products, technology, solutions and external market factors that may influence Oracle's competitive position. Participate in weekly reviews for key industry areas such as financials, sales pipeline, project health, project resourcing requirements and consultant performance. Manage accounts for client satisfaction, revenue growth and reference generation.

Engagement Management : Influences client executive management and partner senior management in acceptance of Oracle solutions and services for their industry to facilitate the closing of consulting deals. Analyzes business needs to help ensure the Oracle solution meets the client's objectives and resolves client's industry specific needs by combining industry leading practices, product knowledge and business acumen. Deliver exceptional industry specific services for our customers utilizing Oracle's Customer Success standards for high quality, client satisfaction, maximizing margin and reference generation. Support the sales and delivery of multiple profitable projects simultaneously across the NAAC SaaS Cloud portfolio using Cloud Quality Standards and limit margin leakage when compared to the approved margin. Ensure a partner-friendly working environment with open communication, strong conflict resolution and negotiation skills. Assist with the development of NAAC Industry services standards, methodology, processes and tools. Standardize Industry Architect delivery and engagement process, procedures, communications, reporting, automation across the Industry Architect practice. Provide Industry specific oversight for key projects utilizing Oracle's standards for high quality, client satisfaction, and maximizing profitability.

Solution Creation and Management : Research & provide industry support, guidance and assistance in identifying potential industry solution offerings for Oracle's customers within Oracle ERP, EPM, SCM, CX or HCM product suites. Collaborate and gain support from the Industry & Process leaders on the offering. Work with the NAAC team to create a timeline, estimated effort, resources needed & any additional expenses required for a new offering, then build a business case to present to the Offerings council. Manage a team to design, build and test new, approved solutions. Then ensure new industry solution is incorporated into the overall NAAC Solution Set. Work with Product Development and COE on sharing our solutions, guiding future product direction. Drive the transition of 'project built' industry specific solutions to offerings. Assist in building the marketing materials and driving the marketing for industry solutions to both external and internal customers. Provide leadership from architecture, development and design to Oracle and client teams as needed within the scope of application technologies.

Sales Support : Work with the Industry Leads and Client Partners to sell at key accounts representing your Industry expertise. Participate in and lead business development efforts tied to growing Oracle NAAC, including product, consulting and staffing. Identify, develop, and close deals on net new accounts with and without involvement from the Oracle sales team. Land and expand in existing accounts by identifying, and closing additional business. Contribute to the development of Oracle Collaboration Services Marketing assets such as customer reference database, playbooks, solutions, roadmaps and other practice level marketing items. Assist in developing a strong partnership with Oracle Sales, Oracle Partner Channels, Oracle Customer Success, Oracle Support and Oracle Development.

Thought Leadership and Innovation : Identify and drive industry specific solutions based upon project built assets. Contribute to thought leadership and vision for NAAC's Industry Architect Services program development, solution development and architecture. Contribute through direct support, collaboration, leadership and teaming across all NAAC consulting service lines and sales teams including both selling and delivery efforts. Display leadership, support and contribution across NAAC corporate efforts including policy, process and other infrastructure needs. Continue personal growth and training, including staying current on Oracle Cloud functionality.

Skills and Experience : 15+ years of delivery oversight of medium to large scale ($500K to $10M) SaaS Cloud implementations with a similar consulting firm, software / technical provider, systems integrator, or Oracle Partner. Experience successfully leading, solutioning and / or managing Oracle SaaS Cloud Implementations for ERP, CX, HCM, EPM and / or SCM. Proven experience managing and motivating a team of matrixed resources and cross-functional processes. Comfort and experience in communicating with senior level executives, key stakeholders, and project team members, both informally and in formal presentations. Team-friendly with open communication, strong conflict resolution and negotiation skills. Outstanding customer service with attention to detail and effective follow-through. Excellent verbal and written communication skills. Ability to travel up to 50% of the time. NAAC #LI-NP4