Business Services Coordinator

Department :

SW-School of Social Work-380100

Career Area :

Administrative / Clerical Support

Is this an internal only recruitment? :

No

Posting Open Date : 10 / 30 / 2025

Application Deadline :

11 / 13 / 2025

Position Type :

Permanent Staff (SHRA)

Position Title :

Business Services Coordinator - Advanced

Salary Grade Equivalent :

NC11 / GN09

Working Title :

Business Services Coordinator

Position Number : 00058536

Vacancy ID : P020620

Full-time / Part-time Permanent / Time-Limited :

Full-Time Permanent

Hours per week : 40

Work Schedule :

Monday-Friday, 40 hours

Hybrid : This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station . If business needs change, an individual employee’s designation may be adjusted with a required minimum of ten (10) business days’ notice unless employee conduct or safety issues necessitate otherwise at the discretion of management.

Work Location : CHAPEL HILL, NC

Position Location : North Carolina, US

Hiring Range : $50,220-$55,800

Pay Band Information :

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet .

Be a Tar Heel! :

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation’s top public universities . Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work / life balance.

Primary Purpose of Organizational Unit :

The mission of the School of Social Work is to advance equity, transform systems, and improve lives. The School’s curriculum supports the mission and recognizes the uniqueness of the region served, including concerns for disadvantaged, vulnerable, and oppressed individuals, families and communities. Classes provide rigorous and evidence-based content, and give students the opportunity to explore theory, learn intervention skills and engage in challenging dialogue with colleagues.

The mission of Academic & Students Affairs at the UNC Chapel Hill School of Social Work is to recruit, engage, and support students in a curriculum that will prepare them for leadership roles in the Social Work profession.

Position Summary :

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station . If business needs change, an individual employee’s designation may be adjusted with a required minimum of ten (10) business days’ notice unless employee conduct or safety issues necessitate otherwise at the discretion of management.

Reporting directly to the Assistant Dean for Recruitment, Admissions, and Financial Aid, the Business Services Coordinator also offers administrative support to the Director of the Advanced Standing MSW Program, the Director of Student Development & Leadership, and the Director of Digital Learning and Instruction. This role is ideal for a detail-oriented professional who thrives in a collaborative academic environment and is committed to supporting student success and program excellence.

The Office of Academic & Student Affairs serves prospective applicants and students from admissions through matriculation and graduation in both the online and on-ground social work programs. The Business Services Coordinator position has significant operational responsibilities. The position requires a range of abilities including the ability to work accurately with internal and external constituent groups (i.e., prospective applicants, The Graduate School, The Office of Scholarships & Student Aid, funding programs, university level officials, vendors, faculty, alumni and students). The ability to work accurately with diverse types of information and to maintain positive relationships with numerous constituents and to communicate accurately and effectively in both oral and written form is essential.

During the academic year, a significant amount of time is allocated to admissions and scholarship award processing which involves several steps and requires the selection of the most appropriate action within procedural and operational guidelines. Work requires strong writing ability, knowledge of program policies, procedures, and university information systems such as Slate and GradStar to manage, communicate, and process information. The range of duties includes, but is not limited to, assisting the Assistant Dean of Recruitment, Admissions & Financial Aid in coordination and management of the MSW Admissions Committee, assignment of applications to committee members and follow-up, administrative oversight and management of scholarship and office supply budgets and expenditures (including developing, forecasting, and overseeing budgets), creating policies, entering data, verifying data, producing data reports, summarizing, drafting and processing scholarship award letters, and reconciling information and student data, and records management. This position will serve as the point person for planning, logistics, and implementation of Academic and Student Affairs events and other SSW events as assigned, including the JumpStart new student orientations, SSW spring commencement and Fall Festival. They will provide administrative oversight and coordination of planning meetings for special events, development and oversight of timelines and budgets, and coordinate and secure venders for food, decor, audio, etc. In-person attendance for special events, including all in-person new student welcome events and orientations are required.

This position will be an integral part of the Academic & Student Affairs Office and the vital functioning of the recruitment, admissions and financial aid team and represent the assistant dean and office as needed. The candidate must have the ability to work independently and with the team to manage daily office operations and coordinate and manage Slate and GradStar data administration. This position will assist the Academic & Student Affairs Office and the Assistant Dean of Recruitment, Admissions & Financial Aid with all aspects of the program as needed. Additionally, this position completes all financial processing for Academic and Student Affairs. The coordinator serves on SSW committees and work groups as assigned and will oversee the annual student hiring process each fall. This work includes soliciting job postings from faculty, coordinating an RA training with the SSW HR specialist for student RAs, disseminating job postings to selected student RAs, and tracking faculty-student matches.

Minimum Education and Experience Requirements :

Bachelor’s degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Required Qualifications, Competencies, and Experience :

• Strong organization, planning, and analytical abilities
• Advanced proficiency in Microsoft Office and Excel
• Ability to prioritize and negotiate organizational needs and operational tasks and meet timeframes

and deadlines

Preferred Qualifications, Competencies, and Experience :

Required Licenses / Certifications :

NA

Special Physical / Mental Requirements :

Ability to lift / move 15 lbs., NC Drivers License

Campus Security Authority Responsibilities :

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.