Customer Service Agent (Frontier Airlines •Flight Benefits • Opportunity to Earn Commission •) $14 / hr FT •(PLUS up to $1.50 in tenure increase)

Passenger Services Team

As a member of our passenger services team, you will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where passengers' documents need to be verified prior to boarding their aircraft. Other responsibilities in the gate area include making announcements, checking baggage, and assigning seats.

Essential Duties and Responsibilities :

• Comply with the location's attendance / tardiness standards.
• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count.
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway / stairs as necessary.
• Announce arrivals and departures as necessary.
• Assists with baggage tagging and baggage claim reports.
• Maintain current knowledge of all flight times during shift.
• Provide information to customers.
• Maintain liaison with Airlines and Customer Representatives and Ground Handlers.

Essential Skills and Qualifications :

Qualifications Education Preferred :

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities