UA Associate - Surety

UA Associate - Surety

Zurich North America is currently hiring an Underwriting Account Service Associate to join the Surety team! As an Underwriting Account Service Associate, you will support and work closely with experienced Underwriters in the review and analysis of risks. You will enjoy the opportunity to fully apply and hone your research and analytical skills to effectively assess risk and grow your career. At Zurich North America we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA hybrid work model emphasizes flexibility, allowing employees to conduct individual work in their preferred location, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. This is a hybrid work position, however, the candidate selected for this opportunity should be able to report into one of the following North American office locations : Addison, TX; Atlanta, GA; Owings Mills, MD; or Schaumburg, IL.

In this role you will be responsible for :

• Works under close Underwriter and Manager supervision to handle end-to-end bond administration, responding to basic agent / broker servicing requests to help ensure delivery of excellent service. Accountable for entry level bond servicing for basic to moderately complex business.
• Demonstrates basic knowledge of relevant systems, processes, procedures of business segment(s) supported.
• Demonstrates basic understanding of broker / agent needs and ensures they are met within span of influence; Responds to inquiries, escalating issues and communicating with appropriate team members to obtain information as needed; Ensures timely and accurate invoicing, acting as the primary UW Team contact for billing questions and disputes.
• Performs end to end bond administration on basic to moderately complex business including but not limited to : New Bond Rate / Quote requests, New bond entry, All other service requests including billing inquiries. Observes basic file documentation procedures including maintaining quality bond notes and ensuring complete file documentation.

Basic Qualifications :

Preferred Qualifications :

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed hourly rate for this position is $23.37 - $38.22, with short-term incentive bonus eligibility set at 5%.

Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more. Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.