(USA) Senior Manager, Data Science - AI Scenario...

Sr. Manager Of Ai Scenario And Sequence Planning

Join Walmart's AI Revolution in Last-Mile Delivery

In Walmart's Last-Mile Delivery team, we're building intelligent systems that combine real-time data, AI agents, and scalable platforms to power our delivery infrastructure. Spark Driverour largest last-mile networknow spans all 50 states, reaches over 94% of U.S. households, and plays a pivotal role in Walmart's eCommerce growth by enabling fast, flexible, and cost-effective fulfillment.

Position Summary

We are seeking a Sr. Manager of AI Scenario and Sequence Planning who can turn repetitive, manual operational problems into intelligent, automated workflows. This role will map current-state exception handling, design orchestration between agents, humans, and tools, and lead the development of agent-driven automation for triage, intervention, and resolution.

What You'll Do

• Define and map workflows across Spark's last-mile operations where automation can be applied.
• Build orchestration frameworks to coordinate between AI agents, operations teams, and tooling systems.
• Collaborate with engineering to implement agent-driven resolution flows for key exception types.
• Track system performance for auto-resolution rates, manual escalations, and intervention speed.
• Partner with Ops, Product, and Adoption leads to refine workflows for usability and impact.
• Continuously improve workflows based on telemetry, operational feedback, and impact metrics.

Basic Qualifications

Preferred Qualifications

Minimum Qualifications

Option 1 : Bachelors degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 5 years' experience in an analytics related field. Option 2 : Masters degree in Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field and 3 years' experience in an analytics related field. Option 3 : 7 years' experience in an analytics or related field.

Preferred Qualifications

Data science, machine learning, optimization models, PhD in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, Supervisory experience, Using open source frameworks (for example, scikit learn, tensorflow, torch), We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location

702 Sw 8Th St, Bentonville, AR 72716, United States of America